Sales Support Specialist

Sonepar Canada, Inc.; Surrey; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Tuition reimbursement

RRSP matching

Employee discounts

Job summary

Texcan, part of the Sonepar family in Canada, seeks a Sales Support Specialist to coordinate Major Projects. You will prepare detailed project quotations, support Sales Representatives, and manage project files from contracts to closeouts.

Ideal candidates have a business degree and strong Excel/ERP/CRM skills, with excellent communication, organization, and cross-functional collaboration. Join Canada’s leading electrical distributor.

Qualifications

• Post-secondary education in business/admin field.
• Strong understanding of sales processes and project coordination.
• Proficient in Microsoft Office; experience with ERP/CRM is an asset.
• Excellent written and verbal communication, highly organized.

Responsibilities

• Prepare and submit detailed project proposals and supporting documentation through customer quoting portals.
• Provide administrative and operational support to Sales Representatives, ensuring documentation is accurate and deadlines met.
• Maintain and organize project files, including contracts, quotes, and correspondence.
• Collaborate with Business Development to align on goals, timelines and deliverables.
• Monitor contract milestones, change orders, and project close-out activities.
• Liaise between internal departments and external stakeholders (customers, vendors).
• Enter and manage sales orders in the ERP system, ensuring accuracy and timely processing.
• Coordinate product deliveries with logistics and warehouse teams to meet schedules.
• Analyze and maintain costing and pricing spreadsheets to support accurate quoting.
• Track order status and communicate updates to customers and internal teams.
• Support continuous improvement initiatives and other duties as assigned.

Skills

Sales processes

Project coordination

ERP systems

CRM systems

Microsoft Office

Education

Business Administration degree

Tools

ERP systems

CRM systems

Excel

Outlook

Word

Job description

Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over45 years, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com

What's In It For You?

• You will be joining a market leader withover 40 years of experienceto help you elevate your potential.
• You will be working for theworld's #1privately held business to business distributor of electrical products and related solutions.
• Be part of anISO certifiedcompany with a strong a quality assurance program and new technologies which help you perform at your best.
• Attractive compensationwith benefits and “other perks” such as tuition reimbursement.
• Employee Referralprovides the opportunity to earn more while you work by referring one of the best you know.
• In-depth process and product trainingprovided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.
• We house thelargest inventoryto better service our customers and deliver on sales commitments.

Scope of Positon:

The Sales Support Specialist plays a key role in supporting the Major Projects Group by coordinating project quotations, managing customer contracts, processing orders, and maintaining accurate project documentation. This role ensures seamless communication between internal teams and external stakeholders to help deliver large-scale electrical projects on time and within scope.

Major Responsibilities

Prepare and submit detailed project proposals and supporting documentation through customer quoting portals.

Provide administrative and operational support to Sales Representatives, ensuring all documentation is accurate and deadlines are consistently met.

Maintain and organize project files, including contracts, quotes, and correspondence—both digitally and in hard copy.

Collaborate closely with the Business Development team to align on project goals, timelines, and deliverables.

Monitor and manage contract milestones, change orders, and project close-out activities.

Act as a liaison between internal departments (logistics, warehouse, finance) and external stakeholders (customers, vendors).

Enter and manage sales orders in the ERP system, ensuring accuracy and timely processing.

Coordinate product deliveries with logistics and warehouse teams to meet customer schedules.

Analyze and maintain costing and pricing spreadsheets to support accurate quoting and profitability tracking.

Track order status and proactively communicate updates to customers and internal teams.

Support continuous improvement initiatives and perform other duties as assigned.

Education and Training

Post-secondary diploma or degree in Business Administration, Commerce, or a related field.

Strong understanding of sales processes and project coordination, preferably in the electrical or construction industry.

Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with ERP and CRM systems is an asset.

Excellent written and verbal communication skills.

Highly organized with strong attention to detail and the ability to manage multiple priorities under tight deadlines.

Strong customer service orientation and a collaborative, team-first mindset.

Technologically adept and comfortable working with digital tools and quoting platforms.

• We offer a competitive salary, plus a full set of benefits.
• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit https://www.sonepar.com/en/commitments/sustainability.

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

For more information about our Inclusion and Diversity initiatives, please visit https://www.sonepar.com/en/commitments/diversity-and-inclusion.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.