Inside Sales Representative

Day & Ross; Brampton; On-site; CAD 45,000 - 65,000; Full time

Job summary

Day & Ross is seeking an Inside Sales Representative in Brampton, ON. The role focuses on retention and upselling within the transportation sector, with strong emphasis on proactive outreach and relationship building.

You will engage in cold calling, manage key accounts, and utilize Salesforce to capture customer data, while supporting the sales team to achieve targets in a fast-paced environment.

Qualifications

• Minimum of secondary education, with preference of post-secondary education.
• Two (2) years previous Transportation experience preferred; various roles in transportation beneficial.
• Two (2) years cold call sales experience with a proven track record of success.

Responsibilities

• Extensive cold calling for net new customers and growing existing revenue.
• Calling on inactive accounts to reactive shipping with Day & Ross.
• Manage day-to-day relationship of assigned customer base and develop value-add relationships.

Skills

Cold calling

Sales experience

Verbal communication

CRM Salesforce

Truckmate

MS Office

Relationship building

Problem solving

Education

Secondary education

Post-secondary education preferred

Tools

Salesforce

Truckmate

MS Office

Job description

Job Description

You belong at Day & Ross.

Inside Sales Representative

Full-time

Brampton, ON

The Inside Sales Representative is responsible for retention and churn reduction of assigned account base and for the acquisition of net new accounts for General Freight and lead generation across all divisions. You will maintain good relationships with internal and external contacts with a pleasant, professional and confident demeanor on the phone and in-person.

How You’ll Help

• Extensive cold calling for net new customers and grow existing customer revenue.
• Calling on inactive accounts to reactive shipping with Day & Ross.
• Manage day-to-day relationship of assigned customer base by developing a value-add relationship with key decision maker/buyer.
• Follow the Inside Sales process to achieve success.
• Meet and exceed assigned sales goals.
• Provide prospects/accounts with the benefits, pricing, transit time and any other information needed to secure the business.
• Proactive thinker with the ability to correctly anticipate and identify customer needs, decisively solve problems, generate new ideas and implement plans to meet customer requirements.
• Capture of accurate and complete information in Salesforce CRM system.
• Telephone skills and manners are essential to building strong relationships with existing customers in short time frame.
• Maintain a sales focused mind-set while using tact, courtesy, and diplomacy to gain trust of prospects when cold calling to solicit business.
• Other related duties as may be required.

Your Skills & Experience

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Two (2) years previous Transportation experience is preferred, various roles within transportation would be beneficial. A minimum of two (2) years cold call sales experience with a proven track record of success with enthusiasm for cold-calling.
• • Must be able to handle rejection and continue towards objectives with resiliency.
  • Must be goal oriented, self-driven to attain results regardless of the obstacles or circumstance.
  • Exceptional verbal communication skills are essential.
  • Computer skills – MS products, Salesforce, Truckmate and web based programs
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Able to work on an engaged sales team and make positive contributions.
  • Results oriented.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.