Inside Sales Professional

Rentokil Initial; British Columbia; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry leader in pest control is seeking an Inside Sales Professional to drive sales and enhance customer relationships. This role focuses on selling Pest Management Services and Products while meeting sales targets in a dynamic environment. The ideal candidate will have a proven track record in sales, exceptional communication skills, and the ability to thrive in a fast-paced setting. With opportunities for professional growth and a competitive compensation package, this position promises to be rewarding for those eager to make a significant impact in the sales field.

Benefits

Paid during training

Medical benefits

Dental benefits

Vision benefits

Employer-matched RRSP

Paid sick days

Paid vacation days

Short-term disability

Long-term disability

Life Insurance

Qualifications

• 1+ years in a professional sales organization with proven results.
• Strong communication skills and ability to collaborate effectively.

Responsibilities

• Manage inbound sales calls and maintain a high closing rate.
• Achieve monthly sales targets and follow up on proposals promptly.

Skills

Sales Experience

Call Center Experience

Communication Skills

Multi-tasking Skills

Education

High School Diploma

College Diploma or University Degree

Job description

About Rentokil-Terminix: Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada.

The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably, and ethically by executing the company-designed sales process. The Inside Sales Professional for Rentokil Terminix is responsible for meeting or exceeding baseline sales targets and KPIs while maintaining a customer-focused service approach. New business revenue will be generated from the following sources:

Principal Duties and Responsibilities:

1. Effectively manage inbound daily sales call expectations.
2. Maintain a 60% or better closing rate and convert customer call-ins into our Year Round Protection Plan at a similar rate.
3. Consistently achieve and exceed monthly baseline sales targets.
4. Identify and execute the Inside Sales 6 Step Sales Approach clearly.
5. Follow up on all proposals, open orders, and sales within 24 hours.
6. Re-solicit and call to convert single purchase customers into the Year Round Protection Plan.
7. Execute residential campaigns for new and existing customers effectively.
8. Conduct outbound and SMS campaigns as needed, based on inbound volume.
9. Support other campaigns during non-peak months as necessary.
10. Maintain call volume standards of 12-15 calls per hour.
11. Achieve an average monthly call quality score above 75%.
12. Demonstrate strong multi-tasking skills.

Requirements:

1. At least 1 year of successful experience in a rapidly growing professional sales organization.
2. At least 1 year of call center experience.
3. Proven track record of driving sales results and achieving goals.
4. Superior verbal and written communication skills.
5. Experience collaborating effectively with internal and external stakeholders.
6. Success in a dynamic, fast-paced environment.

Education Requirements:

• High School Diploma

Preferred: College Diploma or University Degree in business, administration, accounting, or equivalent experience.

Why Choose Rentokil-Terminix?

A career with Rentokil-Terminix offers professional growth opportunities. We value high performance and reward it accordingly. Our compensation includes competitive pay, performance incentives, and great benefits, including:

• Paid during training
• Medical, Dental, and Vision benefits
• Employer-matched RRSP up to 3.5% of your salary
• Paid sick and vacation days
• Short and long-term disability
• Life Insurance
• Potential for commission bonuses after probation
• Competitive compensation

Rentokil-Terminix is an equal opportunity employer. For accommodations during the interview process, please contact our HR Department.