Inside Sales & Order Desk Pro - Fast-Paced Growth

Wallace & Wallace Fences Ltd.; Winnipeg; On-site; Full time

Job summary

A leading fence and security solutions provider in Manitoba is seeking an Inside Sales & Order Desk Representative to enhance customer interactions and support sales activities. The ideal candidate has exceptional customer service skills, strong attention to detail, and the ability to thrive in a fast-paced environment. This role involves responding to customer inquiries, preparing documents, fulfilling orders, and building strong relationships with clients and team members. The position requires proficiency in Microsoft Office and excellent problem-solving capabilities.

Qualifications

• Requires exceptional customer service skills, strong attention to detail and ability to organize.
• Ability to learn quickly and become knowledgeable about a wide range of products.
• Demonstrated ability to multi-task under pressure, while maintaining a high degree of accuracy.

Responsibilities

• Respond to customer inquiries via phone, web requests, and walk-in traffic.
• Prepare documents for Scheduling and Shipping departments.
• Fulfilling customer orders and setting/negotiating pricing.

Skills

Customer service skills

Attention to detail

Strong interpersonal skills

Communication skills

Problem-solving skills

Microsoft Office proficiency

Adaptability

Job description

A leading fence and security solutions provider in Manitoba is seeking an Inside Sales & Order Desk Representative to enhance customer interactions and support sales activities. The ideal candidate has exceptional customer service skills, strong attention to detail, and the ability to thrive in a fast-paced environment. This role involves responding to customer inquiries, preparing documents, fulfilling orders, and building strong relationships with clients and team members. The position requires proficiency in Microsoft Office and excellent problem-solving capabilities.