Inside Sales & Customer Solutions Specialist

Brafasco; Niagara Falls; On-site; CAD 23,000 - 33,000; Full time

Job summary

White Cap in Niagara Falls, Canada is seeking a customer-focused associate to provide exceptional service and grow sales. You will respond to customer order and quotation requests over the counter, and received via outside sales representatives, telephone, email, and faxed correspondence.

You will also enter, process, and deliver orders. Key tasks include greeting customers, upselling related products, developing relationships as a First Choice Supplier, and handling quotes, restocking, and

Qualifications

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.

Responsibilities

• Provides exceptional customer service and greets customers.
• Upsells by identifying related products, add-on extensions and promotions.
• Develops relationships and positions White Cap as a First Choice Supplier.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Pulls orders as required and assists customers with inquiries.
• Restocks store merchandise and maintains showroom cleanliness.
• Drives delivery van to pick up stock or deliver materials.

Skills

Customer service

Sales

Education

HS Diploma or GED

Job description

White Cap in Niagara Falls, Canada is seeking a customer-focused associate to provide exceptional service and grow sales. You will respond to customer order and quotation requests over the counter, and received via outside sales representatives, telephone, email, and faxed correspondence.

You will also enter, process, and deliver orders. Key tasks include greeting customers, upselling related products, developing relationships as a First Choice Supplier, and handling quotes, restocking, and