Customer-Centric Sales & Delivery Specialist

White Cap; Barrie; On-site; CAD 23,000 - 33,000; Full time

Job summary

White Cap in Barrie, Ontario, seeks a dedicated customer service associate to deliver exceptional service, process orders, respond to quotes, and support delivery of products. You will upsell related products and build relationships to become the first-choice supplier.

Two years of experience in customer service or order processing is ideal, with a high school diploma or GED. This role is based on-site in Barrie and offers growth within a diverse team.

Qualifications

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.
• Experience in customer service and order processing is a plus.

Responsibilities

• Provide exceptional customer service at the counter and over the phone.
• Upsell related products and promote promotions.
• Respond to customer orders and quotations via multiple channels.
• Process orders, quotes, and enter information into the system.
• Restock shelves and maintain showroom cleanliness.
• Support delivery coordination and logistics.

Skills

Customer service

Upselling

Relationship building

Sales initiatives

Order entry

Education

HS Diploma or GED

Tools

Order processing system

Job description

White Cap in Barrie, Ontario, seeks a dedicated customer service associate to deliver exceptional service, process orders, respond to quotes, and support delivery of products. You will upsell related products and build relationships to become the first-choice supplier.

Two years of experience in customer service or order processing is ideal, with a high school diploma or GED. This role is based on-site in Barrie and offers growth within a diverse team.