Inside Sales Coordinator

GFL Environmental Inc.; North Cowichan; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading company in environmental services is seeking a Business Development Coordinator to strengthen client relationships and support the sales team with business proposals. This position allows for hybrid work arrangements and involves tasks such as maintaining sales records and providing administrative assistance.

Qualifications

• Previous experience in customer service preferred.
• Proficiency with MS Office (Outlook, Excel, and Word).

Responsibilities

• Act as a liaison between Sales, Operations, Accounting, and Office Staff.
• Maintain accurate records of sales agreements and quotes.
• Provide administrative support for Account Managers.

Skills

Customer Service

Organization

Problem Solving

Time Management

Negotiation

Tools

MS Office

Job description

Summary

As a key member of GFL’s Business Development team, you will be committed to enhancing GFL client relationships and providing invaluable support to the Sales team. You will be relied upon to coordinate new business proposals with prospective and existing clients and will instill confidence in our customers that they are dealing with the industry leader. The chosen individual will thrive in this challenging, competitive, ever-changing business environment.

This position can be based anywhere in British Columbia with a regular work schedule of Monday to Friday, 7:00 AM to 4:30 PM. The successful candidate will have the opportunity to transition to a hybrid work schedule in the near future.

Specific Duties And Responsibilities

• Act as a liaison between Sales, Operations, Accounting, and Office Staff to ensure seamless communication and collaboration.
• Allocate business to Account Managers based on customer needs and requirements.
• Maintain accurate records of sales agreements and quotes through OMS, ensuring the sales team has access to up-to-date documentation.
• Ensure accurate and complete customer setup in OMS, including all relevant contact information, Specific service requirements, and account details for efficient processing and management
• Draft quotes as requested by Account Managers or the Regional Sales Manager.
• Provide administrative support for Account Managers, including handling reports, customer history, and pricing history when required.
• Collaborate with the Technical team and other resources when their support is required.
• Support the Inside Sales Manager and local Sales Manager with special projects.
• Lead sales-related projects, such as large rollbacks, pricing updates, and corporate updates.
• Perform system updates, including maintaining price lists, managing customer-specific requirements, updating pricing by account, and logging system entries as needed.
  
  

Qualifications

• Previous experience in customer service preferred.
• Proficiency with MS Office (Outlook, Excel, and Word).
  
  

Knowledge, Skills, And Abilities

• Enthusiastic self-starter with strong work ethic.
• Sense of pride promoting a positive team spirit.
• Exceptional customer service skills along with a strong sense of team.
• Excellent organizational, problem solving, time management, and negotiation skills.
• Computer literate with proficient use of customer database systems.
  
  

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]