Inside Presales Security Expert

Perception Point; Calgary; On-site; CAD 196,000 - 240,000; Full time

Benefits offered by this job

Medical & Dental coverage

Vision coverage

Health Spending Account

Personal Spending Account

EFAP (Employee & Family Assistance)

Job summary

Fortinet is seeking an Inside Channel Systems Engineer to work with a Defined Territory in Canada. The role supports the sales team on technical matters across pre-sales, sales calls, and post-sale activities.

You will qualify leads, be the main technical resource on calls, handle post-sales issues, and deliver post-sales training. A Bachelor’s degree or equivalent is required, with extensive networking and security know-how.

Qualifications

• Minimum 3 years in technical/pre-sales support or as a sales/systems engineer.
• Strong understanding of LAN/WAN, DNS, NFS, SMTP, HTTP, TCP/IP.
• Experience with routing, switching, VPN, network security and IDS.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Serve as main technical resource on sales calls and educate customers and partners.
• Lead post-sales technical support and coordinate with engineering.
• Provide post-sales training and support to identified customers.

Skills

Pre-sales experience

LAN/WAN administration

DNS, SMTP, HTTP, TCP/IP

Networking knowledge

Security technologies

Encryption & authentication

Presentation skills

Willing to travel

Education

Bachelor’s degree or equivalent experience

Job description

We are looking for an Inside Channel Systems Engineer to work closely with a Inside Channel Sales Representative in a defined territory. The Inside Channel Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required Skills:

• 3 year’s experience in technical/pre-sales support as a sales or systems engineer
• 3 year’s experience in LAN/WAN/Internet services administration
• Solid understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Prove understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Excellent presentation skills
• The Inside Channel Systems Engineer is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.

Education:

• Bachelor’s degree or equivalent experience. Graduate Degree favorable

Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.

• 100% company paid medical, dental, and vision coverage
• Health Spending Account
• Personal Spending Account
• Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc.
• We also provide critical illness, disability, and life insurance
• Group Registered Retirement Savings Plan (RRSP) with a company match
• Paid Time Off
• flexible leave policies, including paid health days

On-target earnings (OTE) for this full-time position is expected to be between $140,000 - $171,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.