Inside Account Manager

Socket.dev; Mississauga; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Associate discount

Health and dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada is seeking an Inside Account Manager (IAM) to meet sales targets within an assigned Federal Government account portfolio, acting as the primary sales contact and coordinating with internal teams to grow the book of business.

You will develop relationships with key contacts, leverage CRM tools, and drive proactive selling strategies to expand revenue and margin across Staples Professional offerings.

Qualifications

• Post-secondary education in business or equivalent.
• Proven ability to meet or exceed sales goals.
• Strong negotiation and closing skills.
• Consultative selling approach.
• Experience with a CRM platform.
• Ability to work independently and in a team.
• 1-3 years of inside sales experience.
• Experience in office products or B2B sales is a plus.

Responsibilities

• Meet revenue and gross margin targets across all lines of business.
• Grow lines of business by identifying short- and long-term penetration opportunities.
• Implement Staples sales strategies to penetrate newly won accounts.
• Develop high value relationships with multiple key contacts at each account.

Skills

Sales targets

Negotiation skills

Consultative selling

CRM experience

B2B sales

Teamwork

Independent work

Education

Post-secondary education in business

Tools

CRM software

Job description

Some of what you will do:

The Inside Account Manager (IAM) is responsible for meeting all sales targets by uncovering and penetrating further sales opportunities within their assigned Federal Government account portfolio. The IAM is the primary sales contact for these assigned clients and works closely with their customers, Federal Government ‘SAL’, Lines of Business partners, Business Development team and Sales Managers to increase sales and retain accounts through a proactive selling strategy. The IAM plays a crucial role in driving sales within the Federal Government by understanding their customers’ needs to effectively promote products or services through phone communication and virtual channels. The IAM maintains all existing customer relationships while actively seeking new opportunities to grow their book of business.

Specifically, You Will:

• Consistently achieve revenue and gross margin targets in all lines of business, through a proactive selling strategy of negotiating Staples Professional as the ‘one-stop-shop’ for all business needs.

• Grow lines of business sales by working with internal partners to identify all short- and long-term sales penetration opportunities.

• Implement all Staples sales strategies to ensure company meets objectives through penetration of further sales on newly won accounts.

• Develop a high value-add relationship with multiple key contacts at each account.

Some of what you need:

• Post-secondary education in business related discipline – Diploma or Degree preferred.

• Proven ability to meet or exceed sales goals while consistently growing sales.

• Strong negotiation skills with proven closing ability.

• Demonstrates consultative selling skills.

• Experience with a CRM platform.

• Ability to function independently, as well as working effectively in a team environment.

• 1-3 years of inside sales experience.

• Office product industry experience helpful, distribution selling environment an asset.

• Experience selling in B2B environment preferred.

Some of what you will get:

• Associate discount

• Health and Dental benefits

• RRSP/DPSP

• Performance bonuses

• Learning & Development programs

• And more...

#MakeAnImpact

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.