InSeat Bartenders

Formstack; Winnipeg; Hybrid; CAD 32,000 - 42,000; Full time

Job summary

True North Sports + Entertainment is seeking a bartender to deliver friendly, efficient beverage service at Canada Life Centre. You will work with the In-Seat team to create exceptional guest experiences during live events.

Role requires bartending experience, knowledge of beverages, and strong customer service. Flexibility for evenings, weekends, and event-based shifts is expected; Smart Choices Certification is preferred or willing to obtain before first shift.

Qualifications

• Previous bartending experience (2+ years preferred) in hospitality, sports, or high-volume venues.
• Knowledge of beer, wine, spirits, cocktails and premium beverage preparation.
• Experience using POS systems and digital payments.
• Strong customer service skills with confident guest interaction.

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages following recipes and standards.
• Engage guests with recommendations and suggestive selling to enhance experience.
• Verify ID and ensure compliance with LGCA regulations and venue policies.
• Process orders accurately using POS and manage electronic payments.
• Maintain bar setup, inventory, and cleanliness; assist with setup/breakdown.
• Collaborate with In-Seat Supervisor and Food & Beverage team to ensure smooth service.
• Respond to guest questions professionally and resolve concerns as needed.

Skills

Bartending experience

Customer service

Suggestive selling

Knowledge of beverages

Smart Choices Certification

Tools

POS systems

Job description

Join the True North Hospitality team as a Bartender at Canada Life Centre, where you'll work alongside the in-seat hospitality team to create exceptional experiences for guests attending some of Winnipeg's most exciting live events. In this role, you'll help deliver friendly, efficient beverage service while working together to ensure every guest has an outstanding experience.

What to be excited for in this role:

• Prepare and serve alcoholic and non-alcoholic beverages in accordance with recipes, portion standards, and responsible service practices.
• Connect with guests, make beverage recommendations, and identify opportunities to enhance their experience through thoughtful, confident, suggestive selling.
• Verify guest identification and ensure compliance with all LGCA regulations, Smart Choices requirements, and venue policies.
• Process beverage orders accurately using the point-of-sale (POS) system and electronic payments.
• Verify inventory levels before and after each shift, restock supplies, and report shortages to supervisors.
• Assist with the setup, operation, breakdown, and cleaning of bar areas and equipment.
• Maintain a clean, organized, and safe work environment while following food safety, sanitation, and workplace health and safety standards.
• Support inventory control, equipment maintenance, and operational procedures to ensure efficient service.
• Work closely with the In-Seat Supervisor and fellow Food & Beverage team members to keep service running smoothly in a fast-paced event environment.
• Respond to guest questions or concerns professionally and help find solutions that leave guests with a positive experience.
• Perform other duties as assigned to support Food & Beverage operations.

What we need from you:

• Previous bartending experience(2+ years preferred), ideally inhospitality, sports, entertainment, or high-volumevenues.
• Knowledge of beer, wine, spirits, classiccocktails, and premiumbeveragepreparation.
• Experience using POSsystems and digital payment technology.
• Strong customer service skills with the ability to connect easily and confidently with guests.
• A natural ability to recommend and promote beverage offerings while keeping the guest experience at the centre of each interaction.
• Strong problem-solvingabilities and theconfidence to resolveguest concerns professionally.
• Ability to thrivein a fast-paced, high-volumeenvironment while remainingcalm under pressure.
• Apositive attitude, strongteamwork skills, anda reliable workethic.
• Flexibility to workevenings, weekends, holidays, andevent-based schedules.
• Ability to standfor extended periodsand perform thephysical demands ofthe role.
• Current Smart ChoicesCertification, or willingnessto obtain certificationbefore your firstshift.

Why you should join us!

We are True North! At True North Sports + Entertainment, we have developed a culture where our employees are engaged, challenged, and motivated. We are intentional in ensuring our employees personal values, match our organizational values of Team, Trust & Respect, Integrity, Excellence and Community.

Included as one of Manitoba’s Top Employers since 2008, our work environment is dynamic and fast-paced, offering diverse opportunities that allow you to encounter a variety of situations and develop new skills.

We encourage you to apply even if your previous experience does not align perfectly with every qualification in the job description. You may be just the right person for this role, or other roles!

We are Venues | We are People | We are Community

WE ARE TRUE NORTH

Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, [e-mail]