Infrastructure Support Analyst 3

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

The Winnipeg Regional Health Authority is seeking a Network Operations Support professional in a critical environment. Candidates must have a diploma in information technology and at least 3 years of relevant experience. Responsibilities include supporting network operations, handling incident response, and ensuring system reliability. This role offers a unique opportunity to contribute to health services across Manitoba.

Qualifications

• 3 years' experience in enterprise IT supporting infrastructure.
• Experience with routing, switching, and firewalling.
• A valid Manitoba driver's license is required.

Responsibilities

• Support network operations in a complex 24x7 system.
• Physically replace hardware and troubleshoot network issues.
• Participate in provincial on-call rotation.

Skills

Network management

Security administration

Log management

Monitoring

Education

Diploma in information technology

Tools

Aruba Central

Cisco Prime

ISE

Job description

Requisition ID: 356192

Position Number: 20015622, 20001904

Posting End Date: Open Until Filled

City: Winnipeg

Employer: Shared Health

Site: Provincial

Department / Unit: ICT

Job Stream: Non-Clinical

Union: Exempt

Anticipated Start Date: 05/01/2024

FTE: 1.00

Anticipated Shift: Days

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Support Network operations in a complex 24x7x365 system critical environment. Minimum 3 years’ experience supporting a complex network environment required. Work assignments within the job may focus on: Routing, Switching, SD-Wan, Firewalling, Wireless deployments and troubleshooting, monitoring, and analyzing logs. Security capabilities through Network access control. Experience with Vendor specific support tools including Aruba Central, Orchestrator and ClearPass or Cisco Prime, ISE is an asset. Physically replacing hardware and being part of a provincial on call rotation will be critical aspects of this position.

Experience

• 3 years of experience in enterprise information technology providing infrastructure support with a focus on one or more of the following areas:
• server virtualization including storage system hardware, applications, and operating systems configuration and backup
• network management including supporting network hardware, applications, and operating systems configuration and backup
• security administration, information and event management and log management including monitoring and storage optimization
  

Education (Degree/Diploma/Certificate)

• Diploma in information technology from an accredited postsecondary institution
• Vendor and industry certifications in specific technologies and functions (such as CISSP, MCSE, CCNP and ITIL) are assets
  
  

Certification/Licensure/Registration

• Must have a valid Manitoba driver’s license and use of your personal motor vehicle for occasional travel to urban centers within Manitoba
  
  

Qualifications And Skills

• Demonstrate the LEADS in a Caring Environment leadership capabilities at the front-line developmental level including: Lead self, Engage others, Achieve results, Develop coalitions, and Systems transformation
  
  

Physical Requirements

• Typical of working at a computer in an environmentally controlled office environment
• Lifting and moving large computer equipment up to 50 lbs
• An ‘on call’ rotation of evenings/weekends is required, some overtime as required
• Regularly manages competing demands and interruptions; incumbent is able to schedule dedicated and focused time for planning and concentration
  
  

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.