Overview Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
5 years or more
On the road
Work locations may vary. Frequent or constant travel is required from the employee.
Work setting
- Construction
- Information technology (IT) infrastructure
- Data centre
- General office
- Private sector
- Troubleshooting
Budgetary responsibility
Responsibilities Tasks
- Assign IT projects to systems analysts, programmers and other computer technicians
- Coordinate IT projects, including the design and deployment of new IT systems and services
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Recruit staff
- Review operational reports to assess compliance with software and hardware requirements
- Train staff
- Establish and implement policies and procedures for information systems
- Meet with clients to discuss system requirements, specifications, costs and timelines
- Manage incidents
- Consult with clients after sale to provide ongoing support
- Perform data backups and disaster recovery operations
Supervision
Experience and specialization Computer and technology knowledge
- Agile
- Conduct software testing
- Development and operations (DevOps)
- Internet of things (IoT)
- iOS
- Computer programming
- Data processing and systems
- Database management
- Desktop applications
- Enterprise Applications Integration (EAI)
- Networking hardware
- Networking security
- Networking software
- Programming languages
- Programming software
- Wireless networks
- Unix
- MS PowerPoint
- Virtualization
- Big data
- GitHub
- Software quality assurance
- Information Technology Infrastructure Library (ITIL)
- Linux
- Desktop publishing software
- MS SQL Server
- Computerized testing system
- MS Exchange
- File management software
- Security software
- P and ID Software
- Server Hardware
- SharePoint
- .NET
- Python
- Cloud
- Shell script
- MS Visual Studio Code (VS Code)
- Virtual Storage Access Method (VSAM)
- Unix Shell Scripting
- Firewall
- MS Active Directory
Investigative expertise
- Closed-circuit television (CCTV)
Area of work experience
- Software development
- Project implementation
- Information technology (IT) service delivery
- Fleet management
- Management
- Quality assurance or control
Area of specialization
- Process improvement
- Scrum
- System integration
- Electronic
- Cybersecurity
- Information systems
- Testing
- Mobile equipment
Additional information Security and safety
- Criminal record check
- Driver's validity licence check
Transportation/travel information
- Valid driver's licence
- Own transportation
- Willing to travel
- Travel expenses paid by employer
- Parking paid by employer
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large caseload
- Large workload
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Values and ethics
- Proactive
Benefits Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Mileage paid
- Registered Retirement Savings Plan (RRSP)
Other benefits