Information Communication Technology Assistant Manager - IT Infrastructure

Renfrew County District School Board; Eastern Ontario; On-site; CAD 121,000 - 132,000; Full time

Job summary

Renfrew County District School Board (RCDSB) is seeking an Information Communication Technology Assistant Manager - IT Infrastructure to lead the Infrastructure and Client Computing teams, directing planning, deployment, and maintenance of the District's core technology framework. You will ensure system reliability, security, and alignment with educational priorities.

The role reports to the ICT Manager and requires strong system administration and leadership experience, with travel across the

Qualifications

• Post-secondary degree or diploma in Computer Science or equivalent ICT program.
• Minimum of 5 years of progressive IT infrastructure support experience.
• Proven experience supervising technical teams and leading projects.
• Strong verbal, written, and interpersonal skills.

Responsibilities

• Direct, supervise, and mentor technical personnel including supervisors and engineers; coordinate duties.
• Assist ICT Manager with strategic department planning and multi-year equipment refresh budgeting.
• Oversee system updates, network/server deployments, and 3rd-level escalations.
• Evaluate and recommend infrastructure hardware/software, devices, and training standards.
• Engage with administrators and staff to ensure high uptime and communicate maintenance schedules.

Skills

IT infrastructure

Leadership

System administration

Communication skills

Education

Post-secondary degree or diploma in Computer Science or equivalent ICT program

Job description

RENFREW COUNTY DISTRICT SCHOOL BOARD

immediately requires an

INFORMATION COMMUNICATION TECHNOLOGY ASSISTANT MANAGER - IT INFRASTRUCTURE

LOCATION : Board Administration Office, Pembroke, with travel throughout the RCDSB

HOURS OF WORK: 35 hours per week (100% full-time), 12 months per year

SALARY GRID: Salary will be commensurate with education and experience within the current pay band of $120,903 - $132,114 per annum.

POSITION OVERVIEW

Reporting directly to the ICT Manager, the ICT Assistant Manager, IT Infrastructure leads the Infrastructure and Client Computing teams in planning, deploying, and maintaining the District's core technology framework. This position oversees local/wide-area networks, cloud and on premise server operations, data storage, and client devices to ensure system reliability, security, and alignment with District administrative and educational priorities. The ideal candidate has a strong foundation in system administration, technical team leadership, and service management.

ABOUT THE DISTRICT

The Renfrew County District School Board (RCDSB) educates over 9,000 students across 28 schools and administrative sites in the Ottawa River Valley, situated on the traditional territory of the Algonquin Anishinaabe people and home to the Algonquins of Pikwakanagan First Nation. As one of the region's largest employers, RCDSB fosters an innovative, inclusive environment supporting 21st-century learning pathways.

QUALIFICATIONS AND EXPERIENCE:

• Education: Post-secondary degree or diploma in Computer Science or equivalent technical ICT program.

• Experience: Minimum of 5 years of progressive IT infrastructure support experience.

• Technical & Leadership: Proven experience supervising technical teams, managing hardware/software life cycles, and leading projects in fast-paced environments.

• Communication: Strong verbal, written, and interpersonal skills to collaborate across departments, schools, and vendor networks.

Preferred Qualifications:

• 7+ years of IT infrastructure experience, including 2+ years directly managing and mentoring staff.

• Direct experience supporting infrastructure and client computing workflows in the K-12 public education sector.

• Specialized vendor certifications in Public Cloud Platforms, Security, Networking, End User Support or training on District-specific technologies.

KEY RESPONSIBILITIES:

• Team Leadership & Strategic Planning: Direct, supervise, and mentor technical personnel—including direct oversight and coordination of duties for the Technical Support Supervisor, Network Support Engineer(s), and Network Support Administrator(s). Assist the ICT Manager with strategic department planning and multi-year equipment refresh budgeting across server hardware, client devices, networking equipment, and cloud services
• Technical Support & System Administration: Oversee system updates, network/server deployments, and 3rd-level technical escalations. Evaluate and recommend infrastructure hardware and software, network-connected devices, and coordinate desktop application standards and training.
• Customer Advocacy & End-User Support: Engage with school administrators and District staff to understand technical requirements, ensure high system uptime, and proactively communicate maintenance schedules and system upgrades.
• Business Partnership & Communication: Serve as an operational liaison between IT teams, administrative departments (Finance, HR, Facilities), school principals, external vendors, and peer school districts.
• Digital Transformation & Change Management: Drive efficiency improvements by identifying and deploying modern technology solutions, establishing metrics to measure operational impact.

Only candidates selected for interviews will be contacted. All other applicants are thanked for their interest.

All offers of employment are conditional upon receipt of a current Criminal Record and Judicial Matters Check (CRJMC) and educational qualifications acceptable to the District.

The RCDSB is committed to creating an accessible and inclusive workplace. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring a Code-protected accommodation are encouraged to advise Human Resources ([e-mail]) throughout any stage of the recruitment.

The Renfrew County District School Board is committed to equity, diversity and inclusion in our employment practices. For more information, please visit the RCDSB Careers page.