Informatics Analyst: ITSM & Healthcare Systems

Gghorg; Guelph; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Health and dental benefits

HOOPP Pension

Education assistance fund

Job summary

Guelph General Hospital is seeking an Informatics Analyst to lead and analyze information systems that support safe, high-quality patient care. The role focuses on improving data management, integrations, and system performance across hospital operations.

You will work with ITSM teams and clinical partners to implement enhancements, monitor data accuracy, and support timely decision-making in a fast-paced healthcare environment.

Qualifications

• The Informatics Analyst role requires leadership and system analysis in a healthcare IT environment.
• Experience with Meditech Billing/AR/Payroll is preferred.
• Knowledge of HR operations in healthcare is advantageous.

Responsibilities

• Provide leadership and analytical support to ITSM initiatives.
• Identify opportunities to maximize use and value of information systems.
• Collaborate with hospital departments and external partners to improve care delivery.

Skills

Leadership

Analytical skills

Stakeholder engagement

Communication

Project leadership

Change management

Problem solving

Process improvement

Education

Health Informatics degree/diploma

Tools

Meditech

UKG Timekeeping (Kronos)

Power Platform

Microsoft 365

Job description

Guelph General Hospital is seeking an Informatics Analyst to lead and analyze information systems that support safe, high-quality patient care. The role focuses on improving data management, integrations, and system performance across hospital operations.

You will work with ITSM teams and clinical partners to implement enhancements, monitor data accuracy, and support timely decision-making in a fast-paced healthcare environment.