Industrial Services Operations Manager

GFL Environmental Inc.; Prince George; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

RRSP matching

Health, dental, vision & mental health

Employee Assistance Program

Training & development

Career growth

Job summary

GFL Environmental Inc. is seeking an Operations Manager to lead our Industrial Services Team in Prince George, BC.

The role balances office and site duties, reporting to the Director of Operations, with project-driven workload assignments. The position emphasizes health & safety, team development, field oversight, and cross-functional collaboration to deliver high-quality outcomes for clients while optimizing resources and costs.

Qualifications

• Minimum 5 years of leadership or project management experience.
• Hands-on experience with high-pressure water jetting tools preferred.
• Solid understanding of industrial cleaning processes and client expectations.

Responsibilities

• Health & Safety: Prioritize safety and adhere to company policies.
• Team Leadership & Development: Manage reports and coach staff.
• Field Oversight: Spend significant time in the field to ensure customer satisfaction and safe execution.
• Site Inspections & Resource Planning: Verify labor, equipment, and material resources.
• Asset Management: Maintain assets per PM schedules and inventory control.
• Financial Management: Assist with budgets, re-forecasting, and P&L reviews.
• Bidding & Estimating: Assist with job bids and project costings.
• Cross-Functional Collaboration: Coordinate with HSE and project teams.
• Client Relations & Growth: Build relationships and identify new opportunities.
• Documentation & Quality Control: Ensure clear, concise pre/post job documentation.
• Incident Response: Report incidents and participate in investigations.

Skills

Leadership

Project management

MS Office

Tools

High-pressure water jetting tools

Job description

As the Operations Manager you will spearhead our Industrial Services Team. Reporting directly to the Director of Operations, you will play a crucial role in our organization's success. This dynamic position offers a balance of office and site-based responsibilities, with the specific mix tailored to current project demands. This role is located in Prince George, BC.

Responsibilities

• Health & Safety: Ensure Health and Safety remains the top priority by adhering to all company policies and safe work practices.
• Team Leadership & Development: Manage union and non-union direct reports by monitoring daily activities, delegating duties effectively during work execution, and providing ongoing coaching.
• Field Oversight: Spend significant time in the field to guarantee customer satisfaction, maintain high professional standards, and ensure safe job execution in line with company practices and client expectations.
• Site Inspections & Resource Planning: Perform job site walks with internal teams to verify that adequate labor, equipment, and material resources are allocated.
• Asset Management: Ensure assets are maintained according to preventive maintenance (PM) schedules and maintain accurate inventory controls.
• Financial Management: Assist with annual budget preparation, re-forecasting updates, and regular P&L reviews. Develop and implement programs to optimize equipment utilization, labor efficiency, and material costs.
• Bidding & Estimating: Help develop job bids, project costing, and statements for client review.
• Cross-Functional Collaboration: Partner with HSE, administrative, and shutdown planning teams to effectively coordinate resources, major project scopes, and turnarounds.
• Client Relations & Growth: Build strong customer relationships through regular updates, troubleshooting, and follow-up meetings. Identify potential new clients and expansion opportunities with existing accounts.
• Documentation & Quality Control: Oversee pre-job mobilization and demobilization. Ensure all daily operational documentation is submitted clear, concise, and complete.
• Incident Response: Promptly report all work-related accidents or incidents and actively participate in incident investigations.

Experience, Qualifications & Education

• Minimum 5 years of leadership or project management experience in Industrial Cleaning or a related field.
• Hands‑on experience with high-pressure water jetting tools is strongly preferred.
• Solid understanding of oil, gas, and pulp mill process facilities and applicable cleaning methodologies.
• Existing strong customer relationships within the industry.
• Proven ability to supervise execution plans, develop job scopes, cost projects, and build detailed schedules and method statements.
• Strong interpersonal and communication skills, with a proven track record of collaborating with, inspiring, and managing diverse teams.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Highly motivated self-starter with strong organizational skills; comfortable adapting to fast-paced, high-pressure environments with minimal supervision.
• Demonstrated commitment to upholding Health & Safety protocols.

Benefits

• Competitive wages
• RRSP company matching program
• Industry-leading health, dental, vision, and mental health benefits
• Employee Assistance Program (EAP)
• Paid training and professional development opportunities
• A supportive work environment that fosters long-term career growth

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub.

At the heart of GFL lies our greatest asset—our people. So, we’re glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green” —united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that’s on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.