Industrial Account Representative

BOSS Lubricants; Delta; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Great benefits

Incentive programs

Job summary

BOSS Lubricants is seeking an energetic Industrial Sales Representative to grow the Western Canada market with a focus on new clients and servicing existing accounts.

You will develop sales strategies, present proposals, and maintain strong client relationships while staying informed on industry trends. Join a team that values leadership, customer service, and safety in daily operations.

Qualifications

• High school diploma or equivalent is required.
• Basic knowledge of the oil/lubricant industry.
• 2–5 years of outside sales experience.
• Experience making cold calls and developing new contacts.
• Knowledge of Calgary city orientation.
• Experience in marketing products or services.
• Proficient with MS Office and database applications.
• Ability to mediate client issues and maintain confidentiality.
• Strong organization and follow-up skills.

Responsibilities

• Develop sales strategy and new customer contact list.
• Set up appointments with potential customers.
• Present sales proposals and packages of BOSS’ exclusive products to prospective clients.
• Follow-up on all potential leads and review all sales calls.
• Stay current on market and industry trends.
• Review competition and their market share on a regular basis.
• Review and evaluate sales margins on a monthly basis.
• Exemplary customer service and leadership to support customers.
• Maintain product information accessible to clients (brochures, spec sheets, etc.).
• Monitor and manage customer satisfaction.
• Lead and mentor junior sales personnel.
• Provide training and feedback on product knowledge.
• Coordinate with management and branches.
• Comply with safety practices and assist warehouse drivers with accounts.

Skills

Outside sales

Cold calling

Oil/lube industry knowledge

Marketing

Client relationship

Time management

Work under minimal supervision

Research client information

Organization

Education

High School Diploma

Tools

Chempax database

MS Office

Job description

Job Description

Posted Tuesday, September 1, 2026 at 6:00 a.m.

Boss Lubricants is a leading wholesaler and distributor of premium industrial and commercial lubricant products, serving customers throughout Central and Western Canada.

As part of our ongoing growth strategy and our commitment to maintaining our position as the largest independent manufacturer of lubricants and greases in Western Canada, we are looking for an energetic, self-motivated Industrial Sales Representative to join our team.

SCOPE

Through superior customer service skills, proven technical and/or industrial sales experience and the drive and ability to increase sales, the incumbent of this position will market and sell quality BOSS Lubricants products with emphasis on establishing new clients and servicing our existing valued clients.

RESPONSIBILITIES

• Increase Market Share
  • Develop sales strategy and new customer contact list;
  • Set up appointments to meet potential customers;
  • Present sales proposals and packages of BOSS’ exclusive products to prospective clients;
  • Follow-up on all potential leads and review all sales calls;
  • Stay “current” on market and industry trends;
  • Review our competition and their market share on a regular basis;
  • Review and evaluate sales margins on a monthly basis.
• Customer Service
  • Exemplary in your commitment to customer service and a demonstrated leadership in ensuring continued support for your customers;
  • Research customers’ business and their operational requirements and service them on this basis;
  • Accommodate customer requests, going “above and beyond” the customer’s expectations where possible;
  • Be available as a key contact for client questions and concerns;
  • Maintain an inventory of product information easily accessible to clients (brochures, pamphlets, spec. sheets, weblinks etc.);
  • Monitor and evaluate and manage overall customer satisfaction;
  • Maintain professional conduct with clients.
• Leadership and Teamwork
  • Collaborate with other sales staff on a regular basis to review sales goals and evaluate potential opportunities;
  • Review, record and recommend improvements to management for improving the overall efficiencies and effectiveness of the sales process;
  • Always be available as a coach and mentor to more junior sales personnel - lead the team by example;
  • Provide training and constructive feedback regarding product knowledge ;
  • Liaise closely with the management team and the other branches;
  • Support company policies and procedures;
  • Encourage adherence and compliance to safety practices within the workplace;
  • Communicate with and assist warehouse drivers when possible on specific accounts.
• Training, Support and Administration
  • Research and enhance product knowledge through continuous learning about our products as well as those of our competitors;
  • Continue to offer suggestions to improve existing marketing documentation, product information, etc.;
  • Maintain client data in our Chempax database;
  • Review accounts and sales stats;
  • Create customer/account profiles;
  • Assist in supporting office staff when possible with customer queries;
  • Assist in typing/writing up orders;
  • Keep maintenance records for company vehicle;
  • Other duties as required.

QUALIFICATIONS

• Minimum - Completion of High School
• Basic knowledge of oil/lube industry
• 2 – 5 years experience in an outside sales role
• Experience making cold calls and developing new contacts
• Knowledge of city of Calgary orientation
• Experience in marketing either products and/or services
• Proven computer skills and experience using various software packages, including MS Office products and database applications
• Ability to mediate client issues and concerns
• Ability to multi-task and re-shift priorities efficiently as needed
• Ability to work with minimal supervision
• Ability to research client information, yet maintain client confidentiality
• Be organized and ensure timely follow-up communication

If you are knowledgeable about the oil & lube industry, can parallel our dedication to service, quality and dependability, have business acumen and are driven to help us succeed in our objective to increase our market share in Western Canada, then A list of job responsibilitiesand requirements is available upon request.

BOSS Lubricants offers competitive compensation, great benefits and unique incentive programs. Please visit our website www.bosslubricants.com for more information about our products and services.