Indigenous Cultural Navigator and Engagement Specialist

WorkSafeBC; Richmond; Hybrid; CAD 95,000 - 116,000; Full time

Benefits offered by this job

Pension plan

Vacation time

Health care and dental

Job summary

WorkSafeBC is seeking an Indigenous Cultural Navigator and Engagement Specialist to join the Indigenous Relations team. The role focuses on building respectful relationships with Indigenous workers, employers, service providers and communities, helping navigate WorkSafeBC systems with cultural respect.

You will collaborate across teams, identify barriers to access, and support improvements to programs and services for Indigenous clients in BC. Hybrid work with BC-wide responsibilities is offered.

Qualifications

• Degree in a related field.
• Minimum of 6 years of experience in Indigenous relations, consulting, prevention, or disability management.
• Demonstrates a deep understanding of Indigenous issues across BC.

Responsibilities

• Build and sustain respectful, reciprocal relationships with Indigenous workers, employers, service providers, and communities.
• Support Indigenous clients in navigating WorkSafeBC systems (Claims, Prevention, and Assessments).
• Collaborate across internal teams to support Indigenous clients through complex or sensitive situations.
• Identify barriers and service gaps impacting Indigenous clients and contribute to solutions.
• Provide guidance to internal staff on culturally respectful approaches when working with Indigenous clients.
• Lead or support Indigenous engagement initiatives and projects.
• Model expected organizational behaviours: respectful, collaborative, accountable and forward-thinking.

Education

Related degree

Job description

Job location

- Courtenay
- Kamloops
- Kelowna
- Nanaimo
- Richmond

Full-time / part-time

Full-time

$95,241.00-$115,717.00/annually

Expected Salary Range

Salary is determined based on the candidate's qualifications and market conditions for the role.

Posting period

From 09/08/2026 to 09/21/2026

Overview

Are youcommitted to building respectful relationships and supporting positive outcomeswith and for Indigenous Peoples and communities? WorkSafeBC is looking for an IndigenousCultural Navigator and Engagement Specialist to join our IndigenousRelations team.

In this role,you’ll work with Indigenous workers, employers, service providers, andcommunities to help navigate WorkSafeBC’s systems, including Claims,Prevention, and Assessments. You’ll support improvements to how services areexperienced by Indigenous clients, helping ensure they are accessible,responsive, and culturally respectful.

Reporting tothe Manager, Indigenous Relations, you’ll work as part of acollaborative and specialized Indigenous Relations team and partner across theorganization to support meaningful engagement and service improvements. Yourwork will contribute to identifying and addressing barriers, strengtheningrelationships, and supporting WorkSafeBC’s ongoing commitment toreconciliation.

This rolecalls for cultural humility, thoughtful relationship-building, and the abilityto work with care and respect in complex and sensitive environments.

Wehave one vacancy that will work out of one of the following locations:Richmond, Kelowna, Kamloops, Nanaimo, Courtenay.

Howyou’ll make a difference: You’ll help WorkSafeBC engage in meaningfulreconciliation and relationship building with Indigenous communities.

Where you’ll work

Weserve the workers and employers across B.C., and we do that best when we'retogether. It's how we collaborate, learn from one another, and develop ourpeople.

Thisrole combines time in our offices with flexibility for remote work.

What you'll do

• Build and sustainrespectful, reciprocal relationships with Indigenous workers, employers,service providers, and communities, supporting meaningful engagement and trust.
• SupportIndigenous clients in navigating WorkSafeBC systems (Claims, Prevention, andAssessments), ensuring their experience is clear, coordinated, and culturallyrespectful.
• Collaborateacross internal teams to support Indigenous clients through complex orsensitive situations, helping ensure timely, responsive, and appropriateservice.
• Identify barriersand service gaps impacting Indigenous clients and contribute to solutions thatimprove access, inclusion, and overall service experience.
• Provide guidanceto internal staff on culturally respectful approaches when working withIndigenous clients and communities, supporting greater awareness andconsistency across the organization.
• Lead or supportIndigenous engagement initiatives and projects, including planning,coordination with partners, and contributing to ongoing improvement of programsand services.
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

Is this a good fit for you?

We’re looking for someone whocan:

• Demonstrate respectfor Indigenous cultures, values, and perspectives, and approach the work withopenness, humility, and a willingness to learn.
• Build and maintainmeaningful relationships through listening, trust, and collaboration.
• Work effectivelyacross teams and systems to support positive and respectful outcomes.
• Use sound judgmentand thoughtful problem-solving in complex or evolving situations.
• Communicate clearlyand respectfully with diverse audiences, including Indigenous clients,communities, and internal partners.
• Approach sensitivesituations with care, professionalism, and discretion.
• Take initiative toidentify opportunities to improve services and experiences for Indigenousclients.

Your background andexperience

• A degree in a related field.
• A minimum of 6years of experience in Indigenous relations, consulting, prevention, ordisability management.
• Demonstrates adeep understanding of Indigenous issues and an appreciation of the complexityand diversity of Indigenous Peoples and communities across BC.
• Preference will be given to candidates who self-identify as Indigenous and/or have lived experience within Indigenous communities, in alignment with our commitment to equity and transparency.
  

We'll consider equivalent combinations of education and experience.

Important to know

Beforewe can finalize any offer of employment, you must:

• Successfully meet the legalrequirements under the Criminal Records Review Act to work with children and/orvulnerable adults.
• Confirm you’re legally entitled to work in Canada.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’rehonouredto serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding.Our positions offer diversity and opportunities for professional growth.Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:

• Defined benefitpension plan that provides you with a lifetime monthly pension when you retire.
• Four weeks ofvacation in your first year, with regular increases based on years of service.
• Benefits packagethat includes customizable options for health care and dental benefits,additional days off, and a health care spending account.
• Optional leavearrangements.
• Developmentopportunities (tuition reimbursement, leadership development, and more).

Salary: $ 95,241.00 - $ 115,717.00/annually