Income Replacement Benefit Representative

Saskatchewan Government Insurance; Regina; Hybrid; CAD 70,000 - 88,000; Full time

Job summary

Saskatchewan Government Insurance is seeking an Income Replacement Benefits (IRB) Representative in Regina/Saskatoon for monitoring and coordinating financial benefits on injury claims. You will analyze income information and support PIRs, with collaboration from SGI’s Legal department.

The role offers hybrid work after training, is full-time permanent, and pays between $70,095 and $88,456 CAD annually. The organization emphasizes accurate financial calculations and strong policy knowledge.

Qualifications

• Two-year diploma in Accounting or equivalent.
• 3–5 years of related experience, with at least 2 in accounting.
• Knowledge of AAIA and insurance terms.

Responsibilities

• Review and evaluate financial information to determine coverage entitlement and gross yearly income.
• Calculate Income Replacement Benefits using paystubs and tax data.
• Assist PIRs and staff with IRB processes and training.
• Support annual reporting and updates to CRA as required.

Skills

Accounting basics

Excel skills

Insurance knowledge

Education

Two-year accounting diploma

Tools

Excel

Job description

Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

In‑Scope Permanent, Full‑Time Work Location: The successful candidate can be located inRegina South Claims, Saskatoon or any of the rural locations, subject to desk availability. This role is eligible for hybrid work – this means you’ll have the flexibility of working from home and in the office on a scheduled rotation once training requirements are completed. Until then, the successful incumbent will be expected to work on‑site, full‑time. Pay Range: $70,095 - $88,456 Closes: September 29, 2026

The Income Replacement Benefits (IRB) Representative is independently responsible for monitoring, evaluating, and coordinating financial benefits for Saskatchewan injury claims from information submitted by the Personal Injury Representatives (PIR) e.g., salaried, self‑employed, death, determined or residual capacity benefits. The IRB Rep provides specialized support in the field of Income Replacement Benefits, trains and assists staff in the technical aspects of their work and deals with complex and/or escalated issues and inquiries.

KEY ACCOUNTABILITIES

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned. Reviews, evaluates, and revises financial information submitted by branch Personal Injury Representatives (PIR) to determine coverage entitlement and gross yearly employment income for injured customers as determined through interpretation of three iterations of the Automobile Accident Insurance Act (AAIA), policy wordings, and other related acts and regulations. Analyzes employment-related information (e.g., T-4, paystubs) necessary to calculate Income Replacement Benefits. Monitors and redefines Income Replacement Benefits (IRB) for PIRs whose customers are on vocational rehabilitation plans including analysis of paystubs, personal, business, and corporate tax returns for return‑to‑work income and tax credits impacting benefits. Responsible for accurately coordinating, evaluating, and calculating payouts, taking age or life expectancy and calculated income to formulate the lump sum death benefit. Updates investments earnings for 10% lump sum benefit customers and assist with annual reporting to Canada Revenue Agency. Provides PIRs with information required for IRB eligibility as well as explains income replacement benefit to PIR II’s/Senior PIR’s and provides support in the interpretation of the benefit to the customer. Participates in the development of forms, letters, and procedures for the IRB process. Participates in injury group or committee meetings with respect to IRB benefits Contacts and/or interviews SGI personnel, legal representatives and/or other external persons to respond to appeal requests from SGI’s Legal department. Responds to inquiries and/or complaints regarding coverages, benefits, and termination of benefits. Ongoing consultation with management and systems personnel regarding the operations and changes needed to improve the use and operation of the Claims system. Performs peer reviews for accuracy of calculations and compliance with legislation. Attends appeals and mediations on contentious IRB claims where necessary. Develops and presents technical training sessions to branch staff. Performs analysis of financial and claims information. Processes Consumer Pricing Index updates on the anniversary list and advise branch PIRs of corrections required. Maintains the Long‑term reserving report.

High Performance Team & Culture

Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role. Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities. Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others. Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

TECHNICAL KNOWLEDGE & SKILLS

Knowledge of the insurance coverages and benefits provided by the AAIA, associated regulations and/or general business policy wordings. Knowledge of accounting principles and practices and their application to varied departmental requirements. Knowledge of Part 1 of The Income Tax Act and its application to the adjustment of income replacement benefits. Knowledge of general insurance theory and the principles, practices, methods, and techniques related to the adjustment of injury claims. Knowledge in the preparation of detailed financial calculations, statements and reports using computer spreadsheet applications (e.g., Excel).

EDUCATION & EXPERIENCE

Two-year diploma from an accredited post-secondary education institution in a relevant field of study such as Accounting, or defined equivalency.

EXPERIENCE

3 – 5 years’ of directly related experience in a business role, with at least 2 of those being in accounting.

At SGI, we are committed to a workplace where people feel respected, valued, and able to contribute fully.Throughfair, consistent, and transparent people practices, we attract skilled talent with varied lived experiences and offer meaningful work, opportunities for growth, and a strong sense of belonging.Our commitment to reconciliation includes inclusive hiring practices that create meaningful opportunities for Indigenous peoples and support a workforce reflective of the communities we serve.Join us in building a culture where contributions are valued and shared success is shaped by our people.

SGI has offered affordable insurance products and great service to our customers since 1945. SGI has 2 distinct operations — the Saskatchewan Auto Fund and SGI CANADA. The Auto Fund is Saskatchewan’s compulsory auto insurance program, operating the driver licensing and vehicle registration system. SGI CANADA is the property and casualty insurance division which offers products in Saskatchewan, British Columbia, Alberta, Manitoba and Ontario through a network independent insurance brokerages. SGI and SGI CANADA are Crown corporations, owned by the Government of Saskatchewan.

Our culture is one of personal accountability, where all of us are empowered to be leaders. We encourage a growth mindset that sees change as an opportunity to learn, innovate and continuously improve. We value respectful collaboration and open communication where your voice is welcome and appreciated. Each of us has a role in SGI and SGI CANADA’s success and we acknowledge everyone’s contributions. We care about each other. We treat one another with kindness and celebrate each person’s uniqueness so we can all be our authentic selves at work. That’s why diversity, equity and inclusion are foundational to our culture and who we are. Different backgrounds and perspectives make for a vibrant and creative community where innovation flourishes.

We offer more than a paycheque (although we do provide competitive pay!). Everyone at SGI and SGI CANADA enjoys great benefits, perks and options to balance work and everything else life sends their way. We also believe in you and your future career aspirations. Regardless of where you start, SGI and SGI CANADA will invest in you by supporting education, accreditation and professional development.

Pay Range:$70,095.00 - $88,456.00 Posting Close Date: September 29, 2026