Income Auditor

Hampton Inn & Suites by Hilton Kelowna Airport; Kelowna; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Extended Health and Dental Benefits

World-wide accommodation and dining 
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Job summary

Hampton Inn & Suites by Hilton Kelowna Airport is seeking a Permanent Full-Time Income Auditor to oversee daily revenue audit functions for the Kelowna properties. Reporting to the Property Controller, you will ensure the accuracy of revenue reporting, cash handling, and payment reconciliations while addressing discrepancies promptly.

You will prepare daily journal entries, audit postings, verify cash drops, investigate variances, and support other accounting tasks as required.

Qualifications

• Experience with hotel revenue cycles and accounts receivable.
• Knowledge of GAAP and general bookkeeping principles.
• Strong communication and organization skills.

Responsibilities

• Oversee daily revenue audit functions and ensure accuracy of postings.
• Prepare daily revenue journal entries for posting to accounting system.
• Verify cash drops, tip contributions and reconcile variances.
• Investigate ledger discrepancies and resolve payment issues promptly.
• Assist with guest inquiries related to billing and credit card disputes.
• Support other accounting tasks as needed.

Skills

Accounts Receivable

Hotel/F&B experience

MS Office

Communication

Deadline management

Detail orientation

Teamwork

GAAP knowledge

Work eligibility Canada

Tools

Lightspeed/PEP

Squirrel

Job description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport and Hampton Inn & Suites are currently looking for a Permanent Full-Time Income Auditor.

We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees from the bus loop at UBCO.

What will you be doing?

Reporting to the Property Controller, the Income Auditor is responsible for overseeing and administering the daily revenue audit functions for Four Points by Sheraton and Hampton Inn & Suites Kelowna. This role ensures the accuracy and integrity of revenue reporting, cash handling procedures, and payment reconciliations while investigating and resolving discrepancies in a timely manner. In addition, the Income Auditor supports other accounting department functions as required by business levels and operational needs.

Prepare daily revenue journal entries for posting to the accounting system.

• Verify and audit revenue postings across hotel services.
• Review and audit daily cash drops and tip contributions.
• Investigate cash and credit card variances.
• Reconcile credit card and gift card transactions daily and resolve variances or Moneris-related issues.
• Track and record daily gratuity and due-back liabilities.
• Reconcile cash balances and tip accounts monthly.
• Reconcile operational packages.
• Audit floats monthly.
• Assist with guest inquiries related to credit card payment disputes.
• Perform other duties as assigned.

What are we looking for?

To successfully fill this role, you should demonstrate the following:

• Working knowledge of Hotel PMS software, Lightspeed/PEP preferred.
• Working knowledge of POS software, Squirrel preferred.
• Previous Accounts Receivable experience is a definite asset.
• Previous Hotel and/or Food & Beverage Industry experience is an asset.
• Intermediate working knowledge in Microsoft applications including Word, Excel and Outlook.
• Excellent spoken and written communication skills.
• Ability to meet or exceed deadlines.
• Strong administrative and organizational skills, high level of accuracy and attention to detail.
• Can work well independently and in a team environment.
• Determined follow through for outstanding accounts or accounting concerns.
• A flexible and adaptable to change, can-do attitude.
• Naturally curious with a high sense of urgency to find resolution to challenges.
• Working knowledge of GAAP, general bookkeeping principles and procedures an asset.
• Must be legally entitled to work in Canada without restriction

Perks

• Extended Health and Dental Benefits
• World-wide accommodation and dining discounts with Marriott & Hilton brands
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development.

Don't miss this exciting opportunity to join our Four Points & Hampton family!