Floor Manager- Food & Beverage

Four Points by Sheraton Kelowna Airport; Kelowna; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Extended Health and Dental Benefits

Accommodation and dining discounts

Focus on staff recognition and teambuilding

Job summary

Four Points by Sheraton Kelowna Airport is seeking a Floor Manager for their Food & Beverage department. Responsibilities include managing day-to-day operations, training staff, and ensuring quality service. The ideal candidate has at least 2 years of supervisory experience in a fast-paced hospitality setting, excellent communication skills, and strong organizational abilities. The position offers a supportive team environment with opportunities for growth, and employees enjoy benefits including health and dental coverage, and discounts at Marriott brands.

Qualifications

• Minimum 2 years' supervisor experience in a high volume hospitality environment.
• Must possess superior verbal and written communication skills.
• Ability to demonstrate extreme organization in a fast-paced environment.

Responsibilities

• Accountable for the day-to-day operations of the restaurant.
• Build and maintain relationships with guests and team members.
• Train staff in job duties and safety procedures.

Skills

Supervisor experience

Communication skills

Organizational skills

Conflict resolution

Tools

Microsoft Office

Job description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Floor Manager- Food & Beverage.

We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees near the bus loop at UBCO.

What will you be doing?

Under the direction of the Food & Beverage Manager and Assistant Managers, Floor Manager- Food & Beverage is accountable for the day-to-day operations of the restaurant including staff training, light administration and active floor supervision during service.

• Build and maintain relationships with guests, team members and management alike
• Show leadership in creating a culture that revolves around the experience and enjoyment of food and wine
• Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue
• Communicate the vision to all team members and lead by example. Reinforce the Gulfstream and Four Points by Sheraton values daily, and inspire the team with his/her exciting vision for the future
• Use conflict resolution and problem solving skills
• Assist with the tracking of sales, invoicing, and managing inventory
• Conduct briefings with service staff prior to each service
• Ensure that food and service meet quality control standards
• Strive for maximum efficiency and continual improvement of staff productivity
• Participate or be aware of the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
• Ensure facility is well maintained, repaired and spotless at all times
• Train staff in job duties, and sanitation and safety procedures
• Set staff work schedules and monitor staff performance
• Additional duties as assigned or required

What are we looking for?

To successfully fill this role, you should demonstrate the following:

• Minimum 2 years’ supervisor experience in a high volume, fast paced hospitality environment.
• Must possess superior verbal and written communication skills
• Ability to demonstrate extreme organization in a fast paced environment while acting as a team player
• Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
• Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook
• Ability to work flexible hours including evenings and weekends
• Serving it right credential an asset
• Extended Health and Dental Benefits
• World-wide accommodation and dining discounts with Marriott brands
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development.

Don't miss this exciting opportunity to join our Four Points family!