In-Store Pickup Specialist: Elevate Customer Experience

basspro; Saskatoon; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Excellent benefits

Unlimited career advancement opportuni

Bass Pro Cares Fund

Job summary

Bass Pro Shops & Cabela's in Canada (Saskatoon) is seeking an In-Store Pick-Up Outfitter to greet customers, help place orders, check item availability, and answer questions about orders and the pick-up process.

You will handle customer funds at the point-of-sale, process gift card sales, and use SAP and POS systems to complete transactions while following policies. Previous retail or outdoor lifestyle experience is preferred.

Qualifications

• Experience in a sales or service environment preferred.
• High school diploma or equivalent preferred.
• Ability to provide superior customer service and exceed expectations.
• Ability to use good judgment and logic.
• Possession of a Restricted and Non-Restricted Possession and Acquisition License is required; training will be provided if necessary.
• Experience in outdoor lifestyle or related field is a plus.
• Knowledge of Bass Pro Shops & Cabela's products is an asset.

Responsibilities

• Greet customers and assist with placing orders and picking up items.
• Call customers when their orders arrive.
• Process gift card sales and in-store pick-up orders.
• Use SAP and POS systems for transactions and compliance.
• Answer questions about the in-store pick-up process.
• Assist in other areas as needed.
• Receive In-Store Pick-Up orders from the Distribution Centre.

Skills

Customer service

Sales experience

Communication

Problem solving

Judgment & decision making

Education

High school diploma or equivalent

Tools

POS system

SAP

Job description

Bass Pro Shops & Cabela's in Canada (Saskatoon) is seeking an In-Store Pick-Up Outfitter to greet customers, help place orders, check item availability, and answer questions about orders and the pick-up process.

You will handle customer funds at the point-of-sale, process gift card sales, and use SAP and POS systems to complete transactions while following policies. Previous retail or outdoor lifestyle experience is preferred.