In-Store Customer Service Specialist

RONA; Cambridge; On-site; CAD 28,000 - 38,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits

Annual salary review

Telemedicine access (GreenShield+)

Job summary

RONA is hiring for a customer service role in Canada. You will greet customers, assist with loading products, help with returns, and support checkout teams as part of a dynamic store team.

You will need excellent customer service skills and the ability to work independently in a fast-paced environment. The position emphasizes helping customers, following promotions, and maintaining safety standards at the store.

Qualifications

• Excellent customer service skills.
• Ability to work independently in a fast paced environment.

Responsibilities

• Greet customers and ensure a good customer experience.
• Assist customers in loading products in their cart or vehicle.
• Bring carts for customers who need assistance and collect carts in the parking lot.
• Assist the customer service and checkout teams.
• Return all merchandise left at the returns desk to the appropriate departments.
• Stay informed of promotions and flyers.
• Follow the store’s policies and procedures on loss prevention and health and safety in the workplace.

Job description

RONA is hiring for a customer service role in Canada. You will greet customers, assist with loading products, help with returns, and support checkout teams as part of a dynamic store team.

You will need excellent customer service skills and the ability to work independently in a fast-paced environment. The position emphasizes helping customers, following promotions, and maintaining safety standards at the store.