In-Store Hardware Sales Pro — Customer Impact

RONA; Quebec; On-site; CAD 35,000 - 48,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits

Telemedicine access

Advancement opportunities

Community involvement

Training program

Student incentive program

Job summary

RONA is seeking a Customer Sales Associate to greet customers, assess needs, and provide knowledgeable guidance in our Quebec stores. The role focuses on showcasing merchandise, highlighting features, and recommending complementary items to help customers complete their projects.

The position requires strong customer service skills, sales experience, and analytical abilities to meet targets while delivering an exceptional shopping experience in a dynamic retail environment.

Qualifications

• Experience in a similar sales role.
• Excellent customer service skills.
• Strong analytical skills.

Responsibilities

• Greet customers warmly and ensure an excellent customer experience.
• Assess customer needs and provide well informed and specialized advice about products.
• Present merchandise and demonstrate features, emphasizing item benefits and suggesting complementary items.
• Contribute to merchandising in the department and maintain visual presentation and signage.
• Stay informed of new products and their applications.
• Contribute to achieving sales targets and stay updated on promotions and flyers.
• Follow store policies on loss prevention and health and safety.
• Perform other related tasks to keep the store running smoothly.

Skills

Customer service

Sales experience

Analytical skills

Job description

RONA is seeking a Customer Sales Associate to greet customers, assess needs, and provide knowledgeable guidance in our Quebec stores. The role focuses on showcasing merchandise, highlighting features, and recommending complementary items to help customers complete their projects.

The position requires strong customer service skills, sales experience, and analytical abilities to meet targets while delivering an exceptional shopping experience in a dynamic retail environment.