In-Store Customer Service Associate | Growth & Flex Hours

Leon's Furniture Limited; Fredericton; On-site; CAD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Career progression opportunities

Dynamic retail environment

Job summary

The Brick is actively seeking to expand our service team in Fredericton, NB. As a Customer Service Associate, you will report to the Operations Manager and provide courteous, professional service to shoppers in-store.

We value team spirit, a strong customer focus, and the ability to multitask in a busy retail environment. Valid flexibility to work evenings and weekends is required, with opportunities for personal and professional development.

Qualifications

• Team oriented and customer focused.
• Strong written and verbal communication skills.
• Ability to multitask and stay organized.
• Flexible to work evenings and weekends as needed.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Skills

Team oriented

Excellent communication

Multitasking

Organization

Customer service mindset

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Brick is actively seeking to expand our service team in Fredericton, NB. As a Customer Service Associate, you will report to the Operations Manager and provide courteous, professional service to shoppers in-store.

We value team spirit, a strong customer focus, and the ability to multitask in a busy retail environment. Valid flexibility to work evenings and weekends is required, with opportunities for personal and professional development.