In-Store Customer Associate & Loader

RONA; Greater Sudbury; On-site; CAD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Insurance benefits

Salary review

Telemedicine access

Advancement opportunities

Community involvement

Training program

Student incentives

Job summary

RONA is seeking a customer service representative in Greater Sudbury to greet shoppers, assist with loading merchandise, and support the checkout team. The role offers an inclusive environment and opportunities to learn about DIY projects.

You will stay informed about current promotions, help maintain store cleanliness and safety, and contribute to everyday store operations. Adaptability and a proactive attitude are essential to delivering a positive customer experience.

Qualifications

• Customer service experience preferred.
• Ability to work independently in a fast-paced environment.
• Excellent communication and teamwork skills.

Responsibilities

• Greet customers and ensure a positive experience.
• Assist loading products into carts or vehicles.
• Return merchandise to the appropriate departments.
• Inform customers about promotions and store policies.
• Keep carts accessible and collect them in parking areas.
• Support the customer service and checkout teams.
• Follow loss prevention and safety procedures; ensure store runs smoothly.

Skills

Customer service

Independent worker

Fast-paced environment

Job description

RONA is seeking a customer service representative in Greater Sudbury to greet shoppers, assist with loading merchandise, and support the checkout team. The role offers an inclusive environment and opportunities to learn about DIY projects.

You will stay informed about current promotions, help maintain store cleanliness and safety, and contribute to everyday store operations. Adaptability and a proactive attitude are essential to delivering a positive customer experience.