In-Room Dining Server

Fairmont Hotels & Resorts; Banff; On-site; CAD 24,000 - 25,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Complimentary meal per shift

Comprehensive benefits package

Pension plan with employer matching

Employee travel program with discounts

50% off food & beverage rates

Discounts on resort amenities

Job summary

Fairmont Banff Springs invites an In Room Dining Server to deliver luxury food and beverage service in guest rooms and the Fairmont Gold Lounge. You will participate in room set-ups, events, and daily guest interactions within a world-class alpine resort.

The role covers early mornings to late nights with opportunities for growth, a strong benefits package, and on-site staff amenities in Banff, Canada.

Qualifications

• Must have ProServe certification in Canada.
• 6 months of previous food & beverage experience.
• Wine knowledge is an asset.
• Cocktail knowledge is an asset.
• POS knowledge is an asset.

Responsibilities

• Provide luxury food and beverage service in guest rooms and the Fairmont Gold Lounge.
• Deliver orders and amenities to guest rooms, including setup for events up to 75 guests.
• Manage in-room service flow and assist the Manager on Duty as needed.
• Support opening and closing service duties across shifts (early mornings to late nights).
• Develop opportunities such as cashiering and processing payments as required.

Skills

ProServe certification

Wine knowledge

Cocktail knowledge

POS knowledge

Fast-paced work ability

Job description

Company Description

Who We Are

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

The In Room Dining Server position is an exciting position giving you the opportunity to provide food & beverage service in guest rooms as well as serve in the Fairmont Gold Lounge.

Starting Rate: $17.22 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $18.22

Job Duties Include

• Providing luxury service from early mornings to late nights. Opening servers start as early as 530AM our closing servers stay as late as 1AM.
• Delivering orders and amenities to guest rooms
• Setting up and working functions in guest rooms for up to 75 guests
• Running of the Gold floor lounge Food & Beverage component.
  • Deluxe breakfast buffet
  • Evening canapés service
  • Barista service
  • Bartending
• Development opportunities such as: Cashiering; taking guest orders, processing payments, organizing the daily deliveries, assisting the Manager on Duty with service flow
• Other duties as assigned

Your Skills & Qualifications

• Must be able to work in a fast paced, busy environment including overnight shifts
• 6 months previous food & beverage experience required
• Must have ProServe certification
• Wine and cocktail knowledge an asset
• POS knowledge an asset
• Must be able to lift and carry up to 40+lbs and able to constantly stand and walk throughout shift

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affination for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.