Implementation Technician (Newfoundland and Labrador)

BFG Enterprise Services; San Juan de Terranova; On-site; CAD 50,000 - 70,000; Full time

Job summary

BFG Enterprise Services is seeking an Implementation Technician to install, configure, and support network infrastructure in retail and commercial settings. This role involves ensuring all systems are fully operational and compliant with project standards.

Key responsibilities include executing cabling installations, diagnosing network issues, and coordinating with project teams. The ideal candidate will have a clean Class 5 Driver's License and be able to work independently across various job sites, sometimes requiring shifts at night and on weekends.

Qualifications

• Proven experience with structured cabling installations in commercial or retail environments.
• Hands-on experience with network infrastructure technologies.
• Strong understanding of network fundamentals.

Responsibilities

• Execute installation of network infrastructure and associated hardware.
• Perform cable routing and termination.
• Diagnose and resolve network-related issues.
• Conduct site assessments and inspections.

Skills

Structured cabling installations

Network infrastructure experience

Troubleshooting methodologies

Reading technical drawings

Microsoft Office proficiency

Education

Valid Class 5 Driver’s License

Working at Heights / Fall Protection certification

Elevated Work Platform (EWP) certification

Job description

Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and systems are properly deployed, tested, and fully operational in alignment with project scope, timelines, and quality standards.

Key Responsibilities

• Execute installation of network infrastructure including structured cabling (Cat5e, Cat6, Cat6A, Fiber, Coaxial) and associated hardware
• Install and configure network and peripheral equipment (switches, routers, servers, POS systems, wireless access points, printers, and security devices)
• Perform cable routing, fishing, dressing, termination, and cross-connects in accordance with industry standards
• Install cable supports, pathways, and containment systems as required
• Test all installed cabling and hardware to ensure performance and compliance with specifications, and validate system functionality including connectivity, performance, and integration with existing infrastructure.
• Diagnose and resolve cabling, hardware, and network-related issues in the field
• Interpret work orders, drawings, and technical specifications to execute assigned tasks
• Conduct site assessments and pre-installation inspections
• Coordinate with project teams, customers, and store personnel to ensure smooth execution of installations
• Maintain accurate work logs, reports, and deliverables documentationTravel to customer sites across assigned regions to complete installations
• Support both day and night shift deployments, including weekends and after-hours work as required
• Operate Elevated Work Platforms (EWP), including scissor lifts and boom lifts (training/certification provided if required)
• Ensure adherence to all safety standards, including PPE and working-at-heights requirements

Technical Qualifications

• Proven experience with structured cabling installations in commercial or retail environments
• Hands-on experience with network infrastructure (switches, routers, wireless systems, POS systems, and related technologies)
• Strong understanding of network fundamentals and troubleshooting methodologies
• Ability to read and interpret technical drawings, schematics, and scope documentation
• Experience operating hand and power tools in support of cabling and hardware installations
• Working knowledge of Microsoft Office (Excel, Outlook, Teams) and general computer systems

Certifications & Requirements

• Valid Class 5 Driver’s License with a clean driver’s abstract
• Valid Working at Heights / Fall Protection certification
• Elevated Work Platform (EWP) certification (or willingness to obtain)
• Ability to travel extensively and work independently across assigned regions
• Access to a reliable vehicle for transportation to job sites

Physical & Work Requirements

• Ability to lift and carry up to 50 lbs
• Comfortable working at heights and in various site conditions
• Willingness to work rotating shifts, including evenings, weekends, and on-call support