Implementation Analyst

Jobtailor; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Jobtailor is seeking a Project Lead to manage multiple software implementation projects from concept to deployment in a fast-paced SaaS environment in Toronto, Canada.

You will translate client needs into technical requirements, develop plans, and drive delivery within 2-4 months while coordinating cross-functional teams and stakeholders to ensure successful adoption and business continuity.

Qualifications

• Experience in a software implementation role, preferably SaaS.

Responsibilities

• Act as the project lead for multiple implementation projects concurrently.
• Scope, plan and manage progress against the plan, including milestones and risks.
• Translate client needs into technical requirements and platform features.
• Deliver projects end-to-end within 2-4 months.
• Build communication plans to support adoption and deployment.
• Collaborate with internal Achievers resources and external client resources to guide projects from concept to deployment.
• Use tracking and reporting tools for documentation, knowledge transfer, and continuity.
• Liaise with developers and designers to enhance site features as required.

Skills

Project Management

Software Implementation

Risk Management

Communication Skills

Multi-Tasking

Education

University degree in a related field

Tools

Software Configuration

Project Planning

Technical Requirements Translation

Project Tracking

Issue Resolution

Job description

• Act as the project lead for multiple implementation projects concurrently
• Scope, plan and manage progress against the plan, including meetings, deliverables, milestones, risks, issues, and solutions
• Translate client needs into technical/functional requirements of the platform
• Rapidly execute projects within 2-4 months from end to end
• Build and execute communication plans to support program implementation and user adoption
• Work cross-functionally with internal Achievers resources and external client resources to guide projects from concept to deployment
• Utilize tracking and reporting tools for project documentation, knowledge transfer, and business continuity
• Liaise with developers and designers to enhance site features as required

Requirements

• Experience in a software implementation role, preferably SaaS
• Demonstrated evidence of rapid execution of concurrent short term projects
• Experience with configuring and implementing software applications
• Experience managing and resolving risks and issues
• Demonstrated resourcefulness in setting priorities and proposing new strategies to ensure project delivery
• Excellent written and verbal communication skills with a broad range of people
• Ability to assess complex situations and facilitate solutions in a collaborative manner
• Demonstrated flexibility, adaptability and drive
• Evidence of effective multi-tasking and ability to manage complex and tight project schedules
• University degree in a related field

Core Competencies

Demonstrates expertise in managing software implementation projects, particularly in SaaS environments, with a focus on rapid execution, risk management, and effective communication. Capable of translating client needs into actionable technical requirements while ensuring user adoption and project success.

Highest-signal resume keywords

• Project Management
• Software Implementation
• Risk Management
• Communication Skills
• Multi-Tasking

ATS Optimization Keywords

Hard Skills

• Software Configuration
• Project Planning
• Technical Requirements Translation
• Project Tracking
• Issue Resolution

Soft Skills

• Resourcefulness
• Flexibility
• Adaptability
• Collaboration
• Problem-Solving

Industry Keywords

• SaaS
• Implementation Projects
• User Adoption
• Business Continuity

Tools & Technologies

• Tracking Tools
• Reporting Tools