Image and Deployment Tech

TekWissen ®; Kirkland; On-site; CAD 45,000 - 60,000; Full time

Job summary

A global workforce management provider is looking for a candidate in Kirkland, Canada, to image laptops using AutoPilot and assist users both onsite and remotely. Key responsibilities include gathering information from users, setting up remote access, and maintaining detailed notes. The ideal candidate must be organized and detail-oriented, supporting the client's IT solutions and managed services. This position emphasizes communication with users and effective management of IT resources.

Qualifications

• Must be organized and keep good written notes.

Responsibilities

• Image laptops utilizing AutoPilot, contacting users both onsite and remote.
• Gather information from users using provided templates.
• Log in as users, set up remote access, update CMDB, assign and unassign laptops.

Job description

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. In business since 1987, Client provides Managed Workplace Services including IT solutions and hardware and software resale, integration, and support services, and has numerous partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch, and Microsoft.

Job Description

• Image laptops utilizing AutoPilot, Contacting users both onsite and remote.
• Gather information from users (template will be provided)
• Most cases login as user, set up remote access, update CMDB assigning devices to users and unassign returned laptops.
• Must be organized, keep good written notes.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.