IM/IT Operations Lead - Registration & Switchboard

Nova Scotia Health Authority; Town of Bridgewater; Hybrid; CAD 89,000 - 109,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Travel insurance

Long-term disability

Life insurance

Pension plan

Job summary

Nova Scotia Health Authority is seeking an IMIT Operations Manager for Registration and Switchboard Services. This role leads the transformation of health information and standardizes provincial practices across NS Health, focusing on registration, patient booking, scheduling, patient locating and hospital switchboard systems.

The role requires strategic leadership, day-to-day oversight of clinical implementation, and collaboration with IMIT Leads to deploy build/configuration changes for

Qualifications

• CHIMA registration is required
• Bachelor's degree or Diploma in Health Information with 5+ years information management experience
• 5+ years leadership experience in a large/complex org
• Knowledge of IMIT tools, applications, and systems supporting registration and switchboard services
• PM/CPHIMS/CHIME certifications are assets
• Experience implementing IM strategies, policies and processes
• Strong coaching and mentoring skills
• Knowledge of privacy legislation (FOIPOP, PIPEDA) and related acts

Responsibilities

• Implement operating plans to meet portfolio goals and financial targets
• Provide provincial oversight while leading information management teams
• Support clinical programs with information management requests, audits and quality reviews
• Ensure information management best practices in line with legislation
• Lead staff across the province with travel as required

Skills

CHIMA registration

Leadership

IM/IT tools

Privacy legislation

Bilingual French

Education

Bachelor's degree in information management

Diploma in Health Information

Tools

Registration systems

Job description

Nova Scotia Health Authority is seeking an IMIT Operations Manager for Registration and Switchboard Services. This role leads the transformation of health information and standardizes provincial practices across NS Health, focusing on registration, patient booking, scheduling, patient locating and hospital switchboard systems.

The role requires strategic leadership, day-to-day oversight of clinical implementation, and collaboration with IMIT Leads to deploy build/configuration changes for