Identity Access Management Consultant

Russell Tobin; Toronto; On-site; CAD 124,000 - 131,000; Full time

Job summary

Russell Tobin & Associates is recruiting for an Identity Access Management Consultant - Senior in Toronto, ON. The role focuses on sustaining large IAM environments, particularly Oracle OIM, and includes on-call 24x7 support, incident management, and integration work across OPS/BPS Secure environments.

Ideal candidates will have 10+ years in IAM sustainment, strong PKI/OIM expertise, and experience with ITIL processes.

Qualifications

• 10+ years sustaining COTS IAM systems (administration, operations, support, patching, monitoring).
• At least 4 years with Oracle Identity and Access Management Suite Plus; OIAM 12C preferred.
• 10+ years triaging, diagnosing, and resolving IAM-related issues across large user bases.

Responsibilities

• Support PKI OIM and OPS/BPS Secure environments 24x7, monitor health and performance of components, and document procedures.
• Provide on-call incident analysis and participate in change management activities for large applications.
• Assist clients with integrations using PKI OIM and OPS/BPS Secure, designing solutions and deploying changes.
• Improve support posture by developing tools, scripts, and reports and documenting requirements.

Skills

IAM Sustainment

PKI/OIM

Troubleshooting

Change Management

Release Management

On-Call Support

Security Technologies

Tools

Nagios

Big Brother

Oracle Identity Manager (OIM)

Job description

Russell Tobin & Associates is hiring on behalf of one of its esteemed clients.

Job ID: 26-24524

Job Title: Identity Access Management Consultant - Senior

Location: Toronto, ON

Client: Public Sector

Pay Rate: $90- $95/hr. CAD

Must Have:

• 10+ years experience sustaining (e.g., administration, operations, support, patching, monitoring, starting/ stopping) commercial-off-the-shelf (COTS) based identity and access management systems.
• At least 4 years experience must be related to Oracle Identity and Access Management Suite Plus. Experience with OIAM 12C is preferred.
• 10+ years experience triaging, analysing, diagnosing (i.e., troubleshooting), evaluating options, and resolving application problems, especially those related to identity and access management systems and the above technologies.
• 10+ years experience with quality control and assurance methodologies and practices as applied to the implementation of applications with over 10,000 users.
• Experience with Change Management and Release Management as processes supporting the implementation of large applications.

Description

1. Support the development, UAT and Production of PKI OIM and OPS/BPS Secure environments, including:

• Monitoring the health, performance, and status of service components (e.g., technology stack).
• Starting and stopping service components.
• Backing up or recovering service components (e.g., associated data or configurations).
• Tuning service components.
• Maintaining service components (e.g., applying patches, renewing certificates, or licenses).
• Triaging, analysing, and resolving incidents.
• Identifying, analysing, and resolving problems related to PKI OIM and OPS/BPS Secure.
• Assessing the impacts of changes on OPS Secure, including changes raised by clients and service providers (e.g., ITS, CompuCom, Telus).
• Documenting maintenance and support requirements and procedures.

2. Provide on-call support for the PKI OIM and OPS/BPS Secure production environments 24x7.

• Participate in incident management activities as an incident analyst, or tier-2/tier-3 SME.
• Participate in change management as a change assessor, change analyst or application SME

3. Support clients across the OPS and BPS to support integrations with their applications using PKI OIM and OPS/BPS Secure for identity and access management by:

• Analyzing client technical requirements, designing approaches/solutions.
• Describing patterns related to integration approaches/solutions.
• Developing processes and plans that support the application of patterns.
• Constructing, testing, and deploying solutions.
• Analyzing and resolving problems encountered during integration.
• Developing utilities, scripts, applets, and reports to facilitate and automate the integration experience.
• Documenting approaches/solutions.

4. Improve the support posture of the PKI OIM and OPS/BPS Secure team by:

• Developing requirements for support tools.
• Evaluating and recommending tools.
• Installing and configuring tools.
• Developing, testing, and deploying programmatic constructs (e.g., scripts, queries, views, reports, procedures or other).
• Documenting maintenance and support requirements and procedures.

Experience and Skill Set Requirements:

1. Sustainment of Large Identity Systems: 40%

• 10+ years experience sustaining (e.g., administration, operations, support, patching, monitoring, starting/ stopping) commercial-off-the-shelf (COTS) based identity and access management systems.
• At least 4 years experience must be related to Oracle Identity and Access Management Suite Plus. Experience with OIAM 12C is preferred.
• At least 4 years experience must be related to implementations with over 10,000 registered users.
• 3+ years experience with the Oracle Unified Methodology (OUM) for COTS implementations.
• 2+ years of experience with Nagios and other system monitoring tools (e.g., Big Brother).
• Knowledge and understanding of IT security technologies, particularly encryption and authentication technologies such as public key infrastructure (PKI), privilege management infrastructure (PMI) and secure sockets layer (SSL).

2. Sustainment of Large Application Implementations: 30%

• 10+ years experience designing, developing, deploying, and sustaining large application implementations based on the following technology products: Oracle Fusion Middleware, Oracle Identity and Access Management Suite, OHS, Tomcat, Windows Internet Information Server (IIS), IBM HTTP Server, Apache, IBM WebSphere, Oracle database 19c, Oracle Directory Server Enterprise Edition, Solaris, Windows, AIX and Linux.
• Experience with Information Technology Infrastructure Library (ITIL) processes such as Service Level Management, Problem Management, Change Management, Release Management, and Capacity Management.

3. Incident and Problem Management: 20%

• 10+ years experience triaging, analysing, diagnosing (i.e., troubleshooting), evaluating options, and resolving application problems, especially those related to identity and access management systems and the above technologies.
• Experience with decision making processes.

4. Quality Assurance - 10%

• 10+ years experience with quality control and assurance methodologies and practices as applied to the implementation of applications with over 10,000 users.
• Experience with Change Management and Release Management as processes supporting the implementation of large applications.
• Experience with automated testing tools, such as Team Foundation Server (TFS).
• 3+ years experience with the Oracle Unified Methodology (OUM) for COTS implementations or its predecessors (e.g., Oracle Application Implementation Methodology (AIM)) or equivalents.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

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