ICE District Security Agent (Full-Time)

Oilers Entertainment Group; Edmonton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated ICE District Security Agent to ensure safety and provide excellent customer service in a vibrant environment. This full-time role is perfect for individuals invested in public safety, equipped with strong communication skills and a proactive mindset. You will be responsible for monitoring the area, responding to incidents, and supporting a secure environment. With comprehensive training and career development opportunities in law enforcement, this position offers a chance to make a real impact in the community while enjoying benefits like health coverage and on-site amenities.

Benefits

Comprehensive Training

Health Benefits

RSP Matching

On-site Parking

Transit Allowance

Gym Access

Social Events

Qualifications

• 1-3 years of security-related experience required.
• Valid Alberta Security Services License needed.

Responsibilities

• Ensure safety and security in the Ice District.
• Conduct patrols to prevent hazards and unlawful activity.

Skills

Customer Service

Incident Investigation

Communication Skills

Report Writing

Public Safety Knowledge

Education

Alberta Security Services License

First Aid Certification

ProTect Certification

ProServe Certification

Job description

Join to apply for the ICE District Security Agent (Full-Time) role at OEG Inc.

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect fans to their passions. Located in the heart of the ICE District, OEG owns the Edmonton Oilers, Edmonton Oil Kings, and Bakersfield Condors. They operate Rogers Place, a premier sports and entertainment venue with advanced technology and sustainable features.

Role Summary:

Security Agents are vital to the success of the Ice District, providing excellent customer service, maintaining visibility, and ensuring safety by observing policies and standards, acting as deterrents, and supporting a secure environment.

Duties and Responsibilities:

1. Ensure safety and security in the Ice District.
2. Conduct patrols to prevent hazards and unlawful activity.
3. Monitor for suspicious behavior and report incidents.
4. Provide problem-solving support to partners and agencies.
5. Write reports on incidents and hazards.
6. Respond to medical emergencies with first aid, CPR, or AED.
7. Maintain relationships with social agencies and enforcement bodies.
8. Support Security Control Room operations.

Who You Are:

• Invested in public safety in Edmonton’s downtown.
• Knowledgeable about the Criminal Code and Powers of Arrest.
• Effective communicator with strong oral and written skills.
• Calm and service-oriented when dealing with individuals.
• Experienced in report writing and incident investigation.
• Flexible with shift schedules, including 12-hour shifts.

Education, Experience, and Skills:

• 1-3 years security-related experience.
• Valid Alberta Security Services and Investigators Act License.
• ProTect and ProServe certifications.
• First Aid, CPR/AED certification.
• Use-of-Force and de-escalation training.

Benefits:

• Comprehensive training, including PPCT and First Aid.
• Career development in law enforcement.
• Health benefits, RSP matching, tickets, and lifestyle accounts.
• On-site parking, transit allowance, gym, and social events.

Next Steps:

Thank you for your interest! Selected candidates will be contacted.

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Security and Investigations