I.T Field Technician

MBI I.T. Services; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated I.T. Field Service Technician to join their team. This role involves maintaining and troubleshooting computer systems, providing excellent customer service, and ensuring smooth operations across various locations. The ideal candidate will have a strong technical background, particularly in Windows environments, and be comfortable working extended hours. With a focus on employee support and development, this position offers a unique opportunity to grow within a supportive and dynamic work environment.

Benefits

Mileage reimbursement

Career guidance

Re-employment assistance

Qualifications

• 1-3 years of experience as a Field IT Technician.
• Strong technical knowledge of Windows operating systems.

Responsibilities

• Maintain, troubleshoot, and repair computer systems and peripherals.
• Document and upgrade hardware and software systems.

Skills

Windows 7

Desktop Support

Hardware Support

Communication Skills

Customer Service

Education

High School Diploma

College Diploma or University Degree in IT

Tools

Windows 10

CompTIA A+

Cisco Certifications

Microsoft Certifications

Job description

INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?

We are currently hiring for a contract I.T Field Service Technician job in Toronto, ON. You must have 1-3 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not required. The ideal candidate would have good communication skills, be customer friendly, and should be comfortable traveling long distances.

Duration: 12 months (possibility of an extension).

I.T. Field Service Technician job responsibilities:

• Maintains, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports user account information including rights, security, and systems groups.
• Trains employees, identifies and repairs product failures, orders, and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.

Requirements:

• Available to work extended hours including weekends and evenings for the duration of the contract.
• Strong written and verbal communication skills.
• High school diploma and college or university enrollment/degree.
• 2+ years experience working as a break/fix Field IT technician and or lead break/fix Field IT technician.
• Excellent technical knowledge of hardware and Windows 7, and Windows 10 operating systems.
• Working technical knowledge of current protocols, operating systems, and standards.
• Able to read and understand technical manuals, procedural documentation, and OEM guides.
• Able to develop and interpret technical documentation for training and end-user procedures.
• Familiar with personal computers/printers/wireless connectivity devices.
• Possession and use of an owed car for travel between locations.
• Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
• Ability to lift a 20 lbs. box from the floor to a tabletop surface.

Nice to Have:

• College diploma or university degree in the field of computer science and/or information technologies or 7-10 years equivalent work experience.
• CompTIA A+ certifications.
• Cisco or Microsoft certifications

Compensation: $22-24/hour

Incentives:
Mileage- Full trip at $0.38/km minus the first 20 km.
Travel time- Last site location back to Hub - Hub is 1815 Meyerside Drive, Mississauga ON

If you are interested or would like more information about the I.T. Field Service Technician job in Toronto, ON, or other MBI Inc. employment opportunities, please forward your resume through the appropriate channels and apply. At MBI IT Services you are more than just a number. Our employee relationship managers support you throughout your engagement; provide career guidance and re-employment assistance. Join MBI Services!