Hybrid Total Rewards Specialist

Pet Valu; Markham; Hybrid; CAD 47,000 - 55,000; Full time

Benefits offered by this job

Hybrid, Flexible Work Options

Learning and Development support Tailo

An inclusive, collaborative culture

Fun company events

Preferred rates for car rentals,Hotels

Gym discounts

Generous employee discounts on our 

Job summary

Pet Valu in Markham, Ontario is hiring a Total Rewards Coordinator on a temporary full-time basis with an anticipated end date in July 2027. The role administers benefits, LTD, leaves, workers’ comp, and payroll-related tasks while supporting HRIS and employee experience initiatives in a hybrid work setting.

You will maintain HR records, assist with compliance, and collaborate across HR, payroll, and external providers to ensure accurate and timely delivery of programs and services for employees

Qualifications

• 1-2 years of administrative Human Resources experience including benefits administration.
• Graduate of a post-secondary program with an HR or Business focus.
• Intermediate experience in Microsoft Word and Microsoft Excel (pivots, lookups, mail merges).
• Ability to work in a fast-paced, collaborative and results driven environment.
• Proven ability to manage confidential and sensitive information in a professional manner.
• Attention to detail, able to prioritize and have a sense of urgency.
• Take the initiative to identify and suggest solutions to issues with an understanding of employee impact.
• Excellent verbal and written communication skills.

Responsibilities

• Administer group benefits for employees and franchisees, including enrolments, terminations, status changes, and claims support.
• Maintain benefits data in HRIS, ensuring accuracy and proper integration with external vendor systems.
• Respond to benefits-related inquiries and communicate plan details and changes clearly and effectively.
• Support the Group Benefits annual renewal and open enrollment processes by coordinating data requirements, communications, and logistics.
• Prepare and submit information required to meet legislative requirements.
• Support the Employee Share Purchase Plan administration, including employee enquiries as required.
• Reconcile and process invoices for benefits and other HR-related service providers.
• Coordinate Long-Term Disability (LTD) claims, including eligibility reviews, claim package administration, employee support, and carrier communication.
• Maintain accurate leave of absence, disability, and workplace accommodation records within Workday and related systems; conduct regular LTD audits to ensure data accuracy, compliance, and alignment with payroll and benefits administration.
• Follow up on leaves of absence return dates and accommodation requests, for all leave types including illness, parental/maternity leave, etc.
• Support the administration of workers’ compensation claims and coordinate required reporting, documentation, and communication with applicable boards and providers.
• Support return-to-work and accommodation processes in partnership with employees, managers, HR Generalists, and external stakeholders.
• Generate reports and monitor trends related to disability, leave, and workers’ compensation programs to support compliance and continuous improvement.
• Prepare information and coordinate the processing of monthly and biweekly store bonus payments.
• Support compensation-related reviews, including store minimum wage updates.
• Contribute to bi-weekly payroll audits and generate HR reports as required.
• Assist with HRIS maintenance, configuration updates, and data integrity tasks.
• Collaborate with HR and IT teams to troubleshoot and resolve system issues.
• Manage assigned employee inquiries with a focus on timely, helpful, and employee-centric communication.
• Support onboarding and employee experience initiatives such as new hire orientations, wellness events, and goodwill gift coordination.
• Provide employment verification letters and other documentation as requested.
• Participate in HR projects and committees, such as the social and wellness committees.
• Support continuous improvement initiatives related to total rewards and employee service delivery.
• Provide general administrative support to the HR team as needed.
• Provide backfill for Receptionist on lunch and/or days off.

Skills

Attention to detail

Confidentiality

Communication skills

Time management

Education

HR or Business focus degree

Tools

Microsoft Word

Microsoft Excel

Workday

Job description

Pet Valu in Markham, Ontario is hiring a Total Rewards Coordinator on a temporary full-time basis with an anticipated end date in July 2027. The role administers benefits, LTD, leaves, workers’ comp, and payroll-related tasks while supporting HRIS and employee experience initiatives in a hybrid work setting.

You will maintain HR records, assist with compliance, and collaborate across HR, payroll, and external providers to ensure accurate and timely delivery of programs and services for employees