Hybrid Senior Commercial Lines Specialist

KRGinsure; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid work flexibility

RRSP matching

Two paid personal days

EFAP available through group benefits

Professional membership fees (RIBO, IB

Professional development and education

Free parking and office space

Job summary

RRJ Insurance Group Ltd. is seeking a Senior Practice Specialist to join the Commercial Lines Service Unit. This hands-on role supports mid-market and large commercial accounts and acts as a senior escalation resource when leadership is unavailable.

The role is full-time, permanent with a replacement status, based in Canada with preferred Toronto or Durham locations. Compensation ranges from $80,000 to $110,000 annually, with a 35-hour work week and potential commissions/bonus.

Qualifications

• Active RIBO license is required.
• Minimum 5 years of commercial insurance experience, including mid-market and/or large commercial accounts.
• EPIC experience is a strong asset.

Responsibilities

• Process and administer mid-market and large commercial accounts, including complex and multi-policy clients.
• Complete renewals, endorsements, cancellations, policy changes, certificates, invoicing and other commercial policy transactions.
• Review insurer documentation and maintain accurate account information and documentation within EPIC.
• Work closely with the KRG account team to ensure servicing requirements are completed accurately and on time.
• Handle complex processing requests and assist CLSU team members with technical, procedural and workflow questions.
• Act as a senior resource and escalation point when the Director is unavailable, assisting with workload prioritization and operational issues as required.
• Support onboarding, workflow consistency, process improvements and other Commercial Lines initiatives.

Skills

Commercial insurance

Account servicing

Team guidance

Attention to detail

Education

RIBO license (active)

Tools

EPIC

Job description

RRJ Insurance Group Ltd. is seeking a Senior Practice Specialist to join the Commercial Lines Service Unit. This hands-on role supports mid-market and large commercial accounts and acts as a senior escalation resource when leadership is unavailable.

The role is full-time, permanent with a replacement status, based in Canada with preferred Toronto or Durham locations. Compensation ranges from $80,000 to $110,000 annually, with a 35-hour work week and potential commissions/bonus.