Hybrid Office Manager – Vancouver

Diligent; Vancouver; Hybrid; CAD 56,000 - 71,000; Full time

Job summary

Diligent in Vancouver is seeking a proactive Office Manager to ensure smooth day-to-day operations, support employees, and manage all administrative duties for the local site.

You will coordinate workspace, engage with recruitment and IT, supervise reception staff, handle security and vendor services, organize events and meetings, and partner with leadership to foster a productive, compliant office environment.

Qualifications

• 2–4 years of experience in a customer-facing or office management role.
• Experience managing an office and supervising staff such as receptionist personnel preferred.
• Strong communication and interpersonal skills.
• Strong problem-solving skills and the ability to multitask and prioritize effectively in a fast-paced environment.
• Work experience in hospitality and customer service highly preferred

Responsibilities

• Manage the entire office space, including workspace allocation and coordinating with recruitment and IT on new joiners.
• Support office engagement initiatives and engagement programs with the culture club/site lead.
• Act as people manager for reception staff, providing day-to-day supervision and performance support.
• Manage security and access control, review daily reports, and assist with special requests.
• General mail duties, handling tax notices, invoices, memos, AP and AR communications, and proper distribution.
• Order office supplies, snacks, and beverages weekly, track spending, and manage expenses.
• Support executive leadership with catering, diary management, travel, and general office support.
• Coordinate catering for departmental lunches and non-executive meetings.
• Coordinate events and schedule conference rooms.
• Be the point of contact for building and property management communications.
• Regularly review and update building emergency preparedness and evacuation procedures.
• Be the point of contact for vendor engagements; manage cleaning services, furniture repairs, and other ad hoc services.
• Organize maintenance and repair contractors for electrical, plumbing, AC, dishwasher, coffee machine.
• Oversee health, safety, and wellbeing initiatives, ensuring compliance with local regulations and internal standards

Skills

Microsoft Office Suite

Job description

Diligent in Vancouver is seeking a proactive Office Manager to ensure smooth day-to-day operations, support employees, and manage all administrative duties for the local site.

You will coordinate workspace, engage with recruitment and IT, supervise reception staff, handle security and vendor services, organize events and meetings, and partner with leadership to foster a productive, compliant office environment.