Hybrid HVAC Field Tech & Trainer - Commercial VRF

LG Electronics, Inc.; Toronto; Hybrid; CAD 75,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits

Job summary

LG Electronics Canada, Inc. is seeking a CAC Field Service Representative and Trainer to support heat-pump and ventilation systems from our North York location. This hybrid role combines on-site and field training to ensure timely service and strong customer support.

You will liaise with distributors, provide on-site training, and create technical documentation while leveraging your HVAC and BAS knowledge to resolve issues.

Qualifications

• 5+ years' experience in HVAC, preferably commercial and refrigeration.
• ODP certificate is required.
• VRF knowledge is an asset.
• 313A or D refrigeration license is an asset.
• Knowledge of Hydronic Heating & Cooling systems is an asset.
• Controls knowledge (BAS).
• Knowledge to work with PowerPoint/Excel/Word.

Responsibilities

• Perform administrative duties, including site visit report preparation.
• Maintain high level of communication with customers via email and phone.
• Preparation of technical documents including technical notes, reference sheets, training materials, etc.
• Take full ownership of both internal and external working relationships with the distributors and factory engineering personnel to resolve product performance issues, QA, and technical investigations.
• Provide technical support by phone and in person to contractors and distributors, as needed.
• Provide on-site training and product support, as needed.
• Liaise with internal departments and stakeholders as required.
• Additional duties as assigned.

Skills

HVAC experience

ODP certificate

VRF knowledge

Hydronic heating & cooling

BAS

PowerPoint

Excel

Word

Tools

PowerPoint

Excel

Word

Job description

LG Electronics Canada, Inc. is seeking a CAC Field Service Representative and Trainer to support heat-pump and ventilation systems from our North York location. This hybrid role combines on-site and field training to ensure timely service and strong customer support.

You will liaise with distributors, provide on-site training, and create technical documentation while leveraging your HVAC and BAS knowledge to resolve issues.