Hybrid Customer Service & Lease Admin Specialist

Tfg-Financial-Corporation; Vancouver; Hybrid; CAD 44.000 - 48.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Zusammenfassung

TFG Financial Corporation in Vancouver, BC is seeking a Customer Service Representative to handle customer inquiries by phone and email with top-tier service. You will update and maintain contract data, coordinate lease paperwork, and ensure accuracy across banking, insurance, and registration documents.

This role requires attention to detail, data entry proficiency, and strong communication skills. The position is permanent, full-time, with a hybrid work model (1-2 days in office weekly) and

Qualifikationen

• Minimum 2+ years of relevant experience in customer service or contract administration.
• Strong attention to detail and data accuracy in handling lease information.
• Proficient in Microsoft Office and data entry in business systems.

Aufgaben

• Handle customer inquiries via phone and email with a high level of service.
• Maintain and update customer contracts and lease information in systems.
• Process banking data, insurance, and vehicle registration documentation.
• Coordinate lease paperwork and ensure accuracy with all parties.
• Diarize follow-ups to maintain service levels.

Kenntnisse

Microsoft Office

Customer service

Data entry

Ausbildung

Post-secondary diploma or bachelor’s degree

Tools

CRM systems

Jobbeschreibung

TFG Financial Corporation in Vancouver, BC is seeking a Customer Service Representative to handle customer inquiries by phone and email with top-tier service. You will update and maintain contract data, coordinate lease paperwork, and ensure accuracy across banking, insurance, and registration documents.

This role requires attention to detail, data entry proficiency, and strong communication skills. The position is permanent, full-time, with a hybrid work model (1-2 days in office weekly) and