HVAC Field Service Tech — Install, Startups & Troubleshooting

O-Dell-HVAC-Group; Ottawa; On-site; CAD 30,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Health Spending Account

RRSP Plan

Professional development

Holiday shutdown

Summer Fridays

Job summary

O'Dell HVAC Group is seeking an experienced HVAC Service Technician to join our Ottawa service team. You will support installs, startups, and service visits with contractors, troubleshooting, and hands-on field work during regular hours, not on-call.

You will troubleshoot, commission systems, and provide phone/remote support while collaborating with sales and manufacturers for product layouts and technical materials. Strong communication and a commitment to reliability are essential.

Qualifications

• Licensed 313A Refrigeration Mechanic required.
• G1 Gas Technician certification required.
• Member in good standing with the Ontario College of Trades.
• Valid G‑class driver’s license in good standing.
• Willing to travel within service territories.
• 3–5 years of commercial/industrial HVAC service experience.
• Proficient with computers and MS Office; tech-savvy for modern HVAC systems.
• Strong verbal and written communication; reliable and detail-oriented.

Responsibilities

• Attend customer sites to provide hands-on support during installs, commissioning, troubleshooting, and related duties.
• Startup and commission new systems with contractors, ensuring safe and smooth operation.
• Provide virtual or phone support to installers for wiring, piping, programming, and troubleshooting.
• Collaborate with Sales to assist with product layout and integration across a wide range of products.
• Coordinate with manufacturers to obtain technical information and support materials.
• Assist with processing warranty claims with contractors and internal teams for timely resolution.
• Travel to manufacturer facilities for in-depth product training as required.
• Other responsibilities as assigned by the HVAC Service Manager.

Skills

Licensed 313A Refrigeration Mechanic

G1 Gas Technician

Valid G-class driver’s license

Willing to travel

3–5 years HVAC service experience

Microsoft Office proficiency

Strong communication skills

Reliability and punctuality

Physical stamina

Education

313A Refrigeration Mechanic license

G1 Gas Technician

Ontario College of Trades member in good standing

Job description

O'Dell HVAC Group is seeking an experienced HVAC Service Technician to join our Ottawa service team. You will support installs, startups, and service visits with contractors, troubleshooting, and hands-on field work during regular hours, not on-call.

You will troubleshoot, commission systems, and provide phone/remote support while collaborating with sales and manufacturers for product layouts and technical materials. Strong communication and a commitment to reliability are essential.