HVAC Service Technician (no on-call)

O'Dell HVAC Group; London; Hybrid; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive hourly wage

Health Spending Account

RRSP Plan

Company vehicle

Professional development

Holiday shutdown

Summer Fridays

Job summary

O'Dell HVAC Group in London, ON is seeking an experienced HVAC Service Technician to join our service team. You will work with contractors during installs, start-ups, and field support, troubleshooting and servicing systems.

The ideal candidate holds 313A Refrigeration Mechanic and G1 Gas Technician licenses, a valid G-class license, and 3–5 years of commercial/industrial HVAC experience. Travel within service territories is required.

Qualifications

• Licensed 313A Refrigeration Mechanic and G1 Gas Technician.
• Valid G-class driver’s license with a clean abstract.
• 3–5 years of commercial/industrial HVAC experience.
• Strong communication and troubleshooting skills.
• Willingness to travel within service territories.

Responsibilities

• Be the expert voice for customers on the O’Dell product lineup.
• Startup and commission new systems with contractors.
• Provide virtual/phone support to installers and technicians.
• Collaborate with Sales on product layout and integration.
• Coordinate with manufacturers for technical information and support materials.
• Attend customer sites for hands-on support during installs and commissioning.
• Assist with warranty processing with contractors and internal teams.
• Travel to manufacturer facilities for in-depth product training.

Skills

HVAC service

Customer support

Travel willingness

MS Office

Education

313A Refrigeration Mechanic

G1 Gas Technician

Ontario driver’s license

Tools

MS Office

Job description

Who We Are

O'Dell HVAC Groupis a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Why Work for O'Dell HVAC Group?

At O’Dell HVAC Group, we are committed to a people-first workplace. We offer:

• Competitive Hourly Wage – We recognize and reward contributions to our success.

• Comprehensive Benefits, Health Spending Account, & RRSP Plan – We invest in your well-being and future.

• Company Vehicle -Enjoy the convenience of a company vehicle for all work-related travel.

• Professional Development – We support continuous learning and career growthfor all roles.

• Company-Wide Holiday Shutdown – Enjoy paid time off during the holiday season.

• Summer Fridays! – Wrap up early on summer afternoons!

We are seeking an HVAC Service Technician to join our Service team. Reporting to the HVAC Service Manager, you will be working with our contractors during installs, start-ups, and helping services run smoothly from day one. You’ll provide expert support in the field and over the phone, troubleshoot technical issues, and get hands-on with industry-leading products.

This role is not an on-call position- regular working hours are on-site between 8:00am and 5:00pm, Monday to Friday.

What You'll Be Doing

• Be the expert voicefor customerson the O’Dell product lineup
• Startup and commission new systems alongside contractors, ensuring everything runs smoothly and safely
• Offer virtual or phone support to installers and technicians forassistancewith wiring, piping, programming, and general troubleshooting
• Collaborate with our Sales team toassistwith product layout and integration across a wide range of products
• Connect with our manufacturers to obtain technical information and support materials
• Attend customer sites to provide hands-on support during installs, commissioning, troubleshooting, andadditionalresponsibilities asrequired
• Assistwith processing warranty claims by working closely with contractors and our internal team to keep the process movingin a timely manner
• Travel to manufacturer facilities for in-depth product training asrequired
• Other responsibilities as assigned

What You Are

• Licensed 313A Refrigeration Mechanic and G1 Gas Technician
• Member in good standing with the Ontario College of Trades
• Hold a valid G-class driver’s license in good standingand clean driver's abstract
• Willing and able to travel within our service territories (territory dependent on location of hire)
• Three to five (3-5) years of experience with commercial and industrial HVAC service
• A solid understanding of computersand Microsoft Office,including openness to learning – computers and electronics are a large part of how we support modern HVAC systems
• Strong communicationskills, both verbally and written
• Detail-oriented and reliable, following through on deadlines and commitments to customers
• Dependable, punctual, and ready to lend ahand to team members
• Meet the physical requirements of the role, which include:
• Lifting upto50lbs
• Climbing stairs and ladders, and working at heights
• Bending, pushing, pulling, and kneeling
• Sitting forlong periodsof time while driving
• Working in extreme temperatures (heat and cold)

Accessibility Commitment

At O’Dell HVAC Group,we’reall about building a workplace where everyone can thrive.We’recommitted to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach outto Human Resources.

This job posting is for an existing vacancy.