HVAC Branch Sales & Customer Relations Specialist

The Groupe Master; Quebec; On-site; CAD 50,000 - 60,000; Full time

Job summary

A leading HVAC distributor in Canada seeks a Branch Representative to enhance customer relationships and provide excellent service. The role includes managing orders, sourcing parts, and maintaining inventory accuracy. Ideal candidates will have HVAC industry knowledge and strong communication skills. Competitive benefits include medical coverage and a retirement plan, ensuring a rewarding career in a dynamic environment.

Benefits

Medical and dental coverage

Retirement savings plan contribution

Wellness spending account

Employee assistance program

Telemedicine access

Professional association fees reimbursement

Early vacation program

Flexible remote work policy

Qualifications

• Knowledge and experience in the HVAC industry.
• Previous experience in retail sales or a technical related field.

Responsibilities

• Manage internal relationships with customers and provide excellent service.
• Process orders and quotations using multiple methods.
• Source parts and equipment in collaboration with suppliers.
• Maintain inventory accuracy and cleanliness.

Skills

Excellent verbal and written communication skills

Ability to respond to emergency after hours calls

Customer service

Problem-solving

Education

Completion of professional degree in refrigeration or heating

Post-secondary education

Job description

A leading HVAC distributor in Canada seeks a Branch Representative to enhance customer relationships and provide excellent service. The role includes managing orders, sourcing parts, and maintaining inventory accuracy. Ideal candidates will have HVAC industry knowledge and strong communication skills. Competitive benefits include medical coverage and a retirement plan, ensuring a rewarding career in a dynamic environment.