HVAC Branch Representative: Customer Solutions & Sales

Master; Saskatoon; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Medical and dental coverage from day 1

Disability protection (short/long term

RRSP contribution

Wellness spending account

Telemedicine access

Professional association fees

Early vacation program

Job summary

Master, Canada's largest HVAC-R distributor, is hiring a Branch Representative for the Saskatoon, SK branch. You will manage internal relationships, process orders, quotations, and support sales teams while promoting our products.

This role requires excellent customer service, knowledge of HVAC, and the ability to handle a fast-paced environment. Daily duties include inventory accuracy, sourcing parts, handling calls, and participating in after-hours on-call duties.

Qualifications

• Excellent verbal and written communication skills.
• Professional phone manner and customer service skills.
• Working knowledge of Microsoft Office Suite.
• Ability to multitask, prioritize, and manage time effectively.

Responsibilities

• Provide outstanding customer service in a wholesale distribution environment.
• Process orders and quotations and support sales teams.
• Source parts and equipment in collaboration with buyers and suppliers.
• Maintain inventory accuracy and conduct physical inventory.
• Handle incoming calls and messages professionally; manage after-hours on-call duties as needed.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Time management

Problem solving

Sales skills

Work under pressure

Team player

Strong work ethic

Education

Post-secondary education (asset)

HVAC knowledge (asset)

Forklift operation (asset)

Professional degree in refrigeration/heating/ventilation (asset)

Tools

Microsoft Office

Forklift training (asset)

Job description

Master, Canada's largest HVAC-R distributor, is hiring a Branch Representative for the Saskatoon, SK branch. You will manage internal relationships, process orders, quotations, and support sales teams while promoting our products.

This role requires excellent customer service, knowledge of HVAC, and the ability to handle a fast-paced environment. Daily duties include inventory accuracy, sourcing parts, handling calls, and participating in after-hours on-call duties.