HVAC Appointment Setter/Inside Sales

Polaron Energy; Toronto; On-site; CAD 36,000 - 44,000; Full time

Benefits offered by this job

Ongoing training and development opportunities

Supportive team environment

Competitive compensation

Job summary

A leading HVAC company in Toronto is seeking an HVAC Appointment Setter to drive business growth by scheduling appointments for sales representatives. Responsibilities include making outbound calls, responding to inquiries, and using CRM systems to manage leads. The ideal candidate will have strong communication skills, be goal-oriented, and thrive in a fast-paced environment. This role offers competitive compensation and a supportive team culture focused on sustainability.

Qualifications

• Previous experience in appointment setting or inside sales is an asset.
• Ability to build rapport quickly over the phone.
• Self-motivated and able to thrive in a fast-paced environment.

Responsibilities

• Make outbound calls to schedule HVAC consultations.
• Respond to inbound calls and convert leads into appointments.
• Record interactions and track appointment outcomes using CRM.

Skills

Strong communication skills

Goal-oriented

Proficient with CRM systems

Organizational skills

Tools

Microsoft Office

Google Workspace

Job description

Role: HVAC Appointment Setter/Inside Sales

Company: Polaron Comfort Corp.

Salary: $40,000.00/a year + commission

Location: 2 Tippett Rd., Floor 4, North York, ON M3H 2V1

Employment Type: Full-time, in-person

About The Company

Polaron Energy Corp. is one of Canada’s fastest-growing renewable energy companies, focused on making clean, affordable energy accessible to homeowners across the country. With operations spanning throughout multiple provinces, Polaron provides end-to-end solutions including system design, permitting, installation, and ongoing support.

Our team is driven by innovation, accountability, and a shared commitment to sustainability. By combining industry expertise with a customer-first approach, we help thousands of Canadians reduce their energy costs while contributing to a cleaner future.

About The Department

The Sales Department is the core driver of Polaron’s growth, with leadership responsible for scaling revenue, building high‑performing teams, and executing on clear performance targets.

About The Role

We’re looking for a motivated and personable HVAC Appointment Setter to join our growing team. In this role, you’ll be responsible for connecting with prospective clients, qualifying leads, and scheduling appointments for our HVAC sales representatives. You’ll play a key part in driving business growth by ensuring our sales team has a steady flow of qualified appointments each week.

Role & Responsibilities

• Making outbound calls to warm and cold leads to schedule HVAC consultations and in‑home assessments.
• Respond promptly to inbound calls, emails, and web inquiries to convert leads into appointments.
• Use CRM systems to record interactions, update customer details, and track appointment outcomes.
• Follow up with potential customers to confirm appointments and reduce cancellations or no-shows.
• Collaborate closely with the Sales and Marketing teams to optimize lead flow and conversion rates.
• Maintain a positive and professional attitude while providing exceptional customer service.
• Meet or exceed weekly and monthly appointment‑setting and conversion targets.

Qualifications

• Previous experience in appointment setting, telemarketing, or inside sales (HVAC industry experience is an asset).
• Strong communication skills and the ability to build rapport quickly over the phone.
• Goal‑oriented, self‑motivated, and able to thrive in a fast‑paced environment.
• Proficient with CRM systems and Microsoft Office or Google Workspace.
• Excellent organizational and time‑management skills.
• Comfortable handling objections and maintaining a positive attitude.

Why Join Us

• Fast‑growing, sustainability‑driven HVAC company with a supportive team environment.
• Ongoing training and development opportunities.
• Competitive compensation with room for growth.
• A workplace culture that values professionalism, teamwork, and fun.

Polaron Energy Corp. and Polaron Comfort Corp. may use artificial intelligence and automated tools to support certain aspects of the recruitment process, such as application screening and candidate evaluation. These tools are used to enhance consistency and efficiency and do not replace human decision‑making.

All hiring decisions are made by qualified members of our team. We are committed to fair and equitable hiring practices and regularly review our processes to support compliance with applicable laws, including the Ontario Human Rights Code.

Candidates may request information about the use of such tools or request accommodation at any stage of the recruitment process by contacting [e-mail].