Human resources specialist

Hugs Health Services; Vancouver; On-site; CAD 85,000 - 140,000; Full time

Job summary

OpenRoad is seeking a Lease Portfolio Specialist in Vancouver to analyze the current lease portfolio and coordinate renewals, inspections, and vehicle appraisals with Product Advisors and Sales Managers.

This full-time, on-site role offers a generous commission structure, opportunity to work with multiple OEM brands, and a supportive culture that rewards initiative and teamwork.

Qualifications

• Attention to detail and high quality control standards.
• Strong computer knowledge and skills.
• Quick learner and team player.
• Excellent communication skills across all levels of the organization.
• Previous sales experience is an asset; multilingual abilities are a plus.

Responsibilities

• Analyze the current lease portfolio to identify opportunities for renewing leases.
• Contact guests prior to lease-end to schedule vehicle inspections.
• Review questions with Product Advisors and discuss renewal options.
• Present lease renewal options to customers.
• Coordinate with Sales Managers during vehicle appraisal process.
• Assist in the sales process by presenting features and benefits of new models.
• Coordinate with Financial Service Office to schedule lease renewals and deliveries.
• Maintain product knowledge of current model lineup.
• Follow safety policies and report accidents.
• Perform other duties as assigned by management.

Skills

Attention to detail

Computer skills

Team player

Communication skills

Sales experience

Other languages

Interpersonal skills

Job description

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country

Full-time

Toyota Canada winners for Operational Excellence 10 out of 11 years, recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation

CA$20,000.00–CA$30,000.00 yearly

Full-time

We are looking for a skilled Human Resources manager to oversee all aspects of HR process. Have to support organization needs and ensure the proper implementation of company strategy and objectives.

Full-time +1

Experience: 2 years to less than 3 years. Plan, develop, implement and evaluate human resources policies and programs. Advise managers and employees on the interpretation of human resources policies,...

Permanent

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpin

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DRIVING POSSIBILITIES

Position: Lease Portfolio Specialist

Employment Status: Sales Full Time

Dealership: OpenRoad Audi Boundary

Department: Sales

Compensation: $85,000-$140,000 per annum *this is a commissioned position - wages commensurate experience & productivity.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of "Canada's Best Employers" and "Best Managed Companies", we are looking for team players who are excited to continually learn, work hard, and take ownership of their role. Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

A Career at OpenRoad Means You'll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)
• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

• Analyzing the current lease portfolio to identify opportunities for renewing these guests into another lease contract.
• Contacting guests prior to lease-end in order to schedule a vehicle inspection of their current vehicle.
• Working in conjunction with Product Advisors to review any specific questions, concerns or special requests guests may have about entering into a new lease contract.
• Presenting lease renewal options.
• Working in conjunction with Sales Managers during the vehicle appraisal process.
• Assisting in the overall sales process, including presenting features, options, benefits etc. of new vehicle model(s) that the guest expresses interest in.
• Working in conjunction with Financial Service Office managers to schedule successfully completed lease renewal vehicle deliveries.
• On-going self-directed learning about current vehicle features in order to maintain a high standard of product knowledge about the current new model vehicle line-up.
• Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Have an attention to detail and high quality control standards.
• Have strong computer knowledge and skills.
• Quick learner, and team player.
• Strong communication skills, ability to work with all levels of the organization.
• Previous sales experience, with ability to speak other languages is considered an asset.
• Good interpersonal, organizational, and communicational skills.
• The ability to work effectively with all levels of the organization.
• A valid British Columbia Driver's License with a good driving record.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.

Internal Candidates: To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. [Link]

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.