Human Resources Officer

Alexander College; Vancouver; On-site; CAD 54,000 - 66,000; Full time

Job summary

Alexander College is seeking a Human Resources Officer to support the HR Manager across multiple campuses in the Lower Mainland. The role involves handling inquiries, managing recruitment, onboarding, and administration, with travel between Vancouver and other campuses as needed.

Ideal candidates will have a Bachelor’s in HR from BC (or equivalent), at least one year in HR support, and at least two years in admin roles. Strong English, organization, and confidentiality are essential.

Qualifications

• Bachelor's degree in HR from BC or equivalent.
• Minimum one year of work experience as an HR Assistant or in HR.
• Minimum two years’ experience in an administrative role.

Responsibilities

• Human Resources Administrative: answer questions, track leave, maintain HR files, promote staff development.
• Full-Cycle Recruitment & Selection: manage postings, screening, interviews, offers.
• Compensation & Benefits: communicate and enroll employees in plans.
• Communication: provide HR information to staff and leaders, handle inquiries.
• Research & Development: analyze trends and improve HR processes.

Skills

English communication

Interpersonal skills

Highly organized

Discretion with confidential material

Initiative

HR policies knowledge

Policy interpretation

Public speaking

Team player

Conflict management

Education

Bachelor's degree in HR (BC)

Tools

MS Office (Word/Excel)

ADP Workforce Now

Job description

Human Resources Officer

POSITION OVERVIEW:

The Human Resources Officer will assist the Human Resources Manager in administering and maintaining day-to-day HR functions for all institutions (Alexander College, Alexander Academy, Alexander Innovation Centre, Alebex, Brighton College, and Seymour Property Management).The HR Officer will assist general communication (phone, e-mail, and in person) with all staff and instructors. A large part of the HR Officer’s job will be to assist in the employee recruitment and development process from beginning to completion. The HR Officer may work closely with managers from different departments to support staff recruitment, development, performance, and improvement.

REPORTING RELATIONSHIP:

Reports to the Human Resources Manager and VP of Operations.

EMPLOYMENT TYPE:

Full-time, Permanent.

SALARY:

$60,000

WORK WEEK:

The Human Resources Officer is expected to work during regular business hours, Monday to Friday.

LOCATION:

This position is located at our Vancouver Campus but requires the Employee to travel between, and work at, the various campuses of Alexander College, Brighton College, and Alexander Academy in the Lower Mainland.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Human Resources from BC or equivalent.
• Minimum one year of work experience as an HR Assistant or in the HR field.
• Minimum two years’ experience in an administrative role.

QUALIFICATIONS:

• Superior English written and oral communication skills.
• Excellent interpersonal skills.
• Highly organized, diligent, and detail-oriented.
• Experience working as a part of an administrative team.
• Experience working with staff and faculty in a professional manner.
• Ability to handle confidential material and situations with tact and discretion.
• Strong ability to take initiative and complete tasks as assigned.
• Knowledge and expertise in HR policies and procedures.
• Superior ability to interpret and apply College, government, and departmental policies, procedures, and guidelines.
• Strong understanding of best practices and current regulations specific to HR.
• Excellent document writing and editing skills for professional purposes.
• Excellent judgement and knowledge of conflict management.
• Intermediate proficiency with MS Office suite, with proven mastery of Word and Excel.
• Ability to maintain professionalism and cordiality at all times when working with others.
• Strong ability to proactively, critically, and collaboratively problem solve.
• Flexibility and a “team player” attitude.
• Competency in public speaking is also required.
• Exceptional work ethic and ability to initiate and remain on task without supervision.

SPECIFIC RESPONSIBILITIES:

Human Resources Administrative

• Assist with answering employee questions and resolve minor complaints and incidents as necessary.
• Assist in tracking vacation, sick days, lateness, and absences for all staff and instructors and work through discrepancies with employee and finance.
• Maintain and improve HR resources within HR department (files, forms, archives).
• Communicate, promote, and organize staff and instructor professional development opportunities.
• Promote positive employee relations.
• Assist in editing employee handbooks, position descriptions, contracts, internal policies, etc. while ensuring compliance with the Employment Standards Act and all other BC legal system requirements.
• Protect and administer sensitive employee information including relevant data kept in employee files (paper and electronic) on behalf of the College.
• Provide administrative support to the administrative team (planning and organizing events, staff functions, etc.).
• Support HR Manager in special projects.
• Participate in department meetings.
• Assist in training and supporting other Human Resources team members and new hires.
• Support the implementation of new HR processes and procedures.
• When appointed, assist HR Manager in mediation and investigation meetings and discussions between employees.
• Document entire process.
• Follow up with all employees.
• Assist with employee terminations and prepare termination materials, letters, and release forms.
• Confidentially correspond with those involved in the termination process and prepare Managers for termination meetings with notes, scripts, and guidance. Attend termination meetings and follow up with all involved.

Full-Cycle Recruitment & Selection

• Assist with employee hiring and termination processes.
• Input, organize, and improve employee and staff HR files and databases, including using ADP Workforce Now (electronic and paper).
• Ensure all Employee documentation is complete and maintain electronic and paper files and follow up on discrepancies.
• Assist in managing job postings and maintenance, filtering applications, phone screening, scheduling interviews, conducting interviews, conducting reference checks, preparing and presenting formal employment offers.
• Provide input for improvement and development in recruitment processes and best practices to HR Manager.
• Conduct basic employee and instructor orientation, complete items on new hire checklists, and send introductory email to staff, SASC members, and Department Heads if applicable.
• Track interviews and update candidate profiles.
• Conduct exit interviews with staff and ensure exit process is completed.
• Coordinate with relevant departments for employee set up (or terminations) of IT, facilities, payroll, benefits, etc.

Compensation & Benefits

• Assist in communicating benefits plans (Extended Health and GRSP – Group Retirement Savings Plan).
• Effectively communicate plan details to eligible employees.
• Ensure that eligible employees are properly enrolled in plans.
• Track employee eligibility to enroll in plan.
• Promote enrollment to eligible employees to enroll in Extended Health plan and GRSP.
• Track employee eligibility to enroll in plan.
• Send GRSP reminder communication and plan details/package to employees when eligible.
• Send GRSP reminder communication and information to employees at their 5 year anniversary or when they are eligible for a change in their GRSP contribution amount.

Communication

• Provide first point of contact to employees and faculty for all related inquiries and direct them by phone, e-mail, or in person to the appropriate person or department.
• Support, listen, and advise employees about organizational policies and their rights as an employee.
• Provide staff and instructors with clear information and explanations of HR-related policies and procedures.
• Respond to external candidates in a professional and timely manner.
• Establish and maintain effective ongoing communication with organizational leaders, managers, and supervisors.
• Assist with complex and important HR communication to be distributed to large groups of employees.

Research and Development

• Identify areas for improvement within the HR division and discuss with HR Manager.
• Assist in analyzing employee trends and creating relevant reports.
• Assist in organizing initiatives to improve the employee experience.

Other

• Assist HR Manager in long and short-term administrative planning.
• Carry out professional activities in an honest, professional, and ethical manner.
• Foster a climate of trust and fairness in all dealings with employees.
• Represent the HR Office and College appropriately at internal and/or external events.
• Invigilate course examinations while showing reasonable flexibility with respect to scheduling during each semester’s examination period.
• Other duties as assigned by the HR Manager, Executive team, or VP Operations.

Alexander College values the diversity of its community and is committed to creating an inclusive and equitable learning and working environment. We welcome applications from all qualified candidates, including those from groups that have been historically underrepresented in post-secondary education, and we strongly encourage applications from Indigenous Peoples. Please note that Canadians and permanent residents will be given priority.

Alexander College acknowledges that the land on which we usually gather is the traditional, ancestral and unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. We are grateful to have the opportunity to work in this territory.

Vancouver (ACV)

[phone]
#100 - 570 Dunsmuir St.,
Vancouver, BC
V6B 1Y1 Canada

Burnaby (ACB)

[phone]
4805 Kingsway
Burnaby, BC
V5H 4T6 Canada