Human Resources Associate

North Island College; Courtenay; On-site; CAD 93,080,000 - 98,742,000; Full time

Job summary

North Island College seeks a Human Resources Associate to coordinate HR transactions, onboard/offboard employees, and support recruitment and payroll processes. The role involves handling confidential information, managing HR inquiries, and ensuring timely HR services across the Comox Valley campus.

The position reports to the HR Advisor, with duties spanning HRIS maintenance, reporting, and collaboration with Payroll Benefits Associates.

Qualifications

• Diploma in Human Resource Management or Business Administration with HR courses.
• 3–5 years of HR experience in a complex multi-union environment.
• Experience with HRIS databases, service desk applications and payroll functions.

Responsibilities

• Manage HR service desk tickets and respond to complex issues within deadlines.
• Coordinate full-cycle onboarding and offboarding processes and related changes.
• Provide guidance to Payroll Benefits Associates and support technical projects.
• Collaborate with Payroll to ensure accurate submissions.
• Develop and analyze employment appointments from requisitions.
• Ensure adherence to policies, collective agreements and required regulations.
• Generate reports for committees and divisional needs.
• Handle leaves, contracts amendments and accurate record-keeping.
• Support recruitment by handling external inquiries and information for supervisors and candidates.
• Maintain accurate data entries in Colleague and related spreadsheets.
• Maintain HRIS data integrity and position control.
• Communicate complex information clearly to internal/external audiences.
• Respond to information requests from departments, unions, agencies and applicants.
• Maintain filing systems under privacy laws.
• Perform other duties as assigned.

Skills

MS Office

Data entry

Communication

Teamwork

Attention to detail

Education

HR Management Diploma

Business Administration Diploma

Tools

HRIS systems

Payroll software

Job description

Position Title

Human Resources Associate

Division

Human Resources & Organizational Development

Department

Human Resources

Supervisor Title

HR Advisor, HRIS & Employee Services

Location

Comox Valley (CV)

Employment Details

Posting Type: Internal/External Posting

Position Status: Temporary

Desired Start Date: 09/01/2026

Position End Date: 12/24/2026

Weekly work schedule: Work schedule to be determined in collaboration with successful candidate between the hours of 0830-1630 Monday to Friday.

% 20

Pay Grade: J: $32.49 - $34.46

Position Summary

Reporting to the HR Advisor, HRIS and Employee Services, the Human Resources Associate coordinates and executes all transactional employment changes within the Human Resources Department in coordination with the Senior Human Resources Associate. The Human Resources Associate responds efficiently and effectively to Human Resources enquiries, and demonstrates tact and diplomacy when dealing with complex, sensitive, and confidential information. Key responsibilities include ensuring all administrative processes related to employee onboarding and offboarding are executed within applicable deadlines in coordination with Payroll.

Under the direction of the HR Advisor Recruitment and Employee Services, the Human Resources also supports recruitment and other related functions.

The Human Resources Associate is aware of the Vision, Mission and Values Statement of North Island College, implementing and practicing the values.

• Job Knowledge


• Judgment


• Teamwork


• Planning & Organization


• Customer Service Excellence


• Communication & Interpersonal Skills

Duties & Responsibilities

1. Following best practice, manages HR Service Desk tickets and take appropriate action responding to complex situations within specified timeframes based on Human Resources and Payroll deadlines.


2. Responsible for ensuring accurate HR full cycle employee onboarding and offboarding processes, including employee appointments, contractual changes, leave management, professional development, and recruitment.


3. Provides guidance of tasks to Payroll Benefits Associates and responsible for assigned technical projects.


4. Responsible for crossover of duties with Payroll Benefits Associates, working in collaboration ensuring payroll submissions are executed.


5. Develops employment appointments from Employment Appointment Requisitions analyzing, enquiring and determining complex multiple appointments.


6. Ensures adherence to all relevant policies and procedures, collective agreements, and mandatory requirements regarding all aspects of employment contracts.


7. Develops and analyzes reports for Committee and divisional requirements as assigned.


8. Administration of leaves, contract amendments and corrections, ensuring adherence to collective agreements, policies and procedures.


9. Under the direction of the HR Advisor Recruitment and Employee Services supports the recruitment process by responding to external enquiries and providing accurate information to supervisors and candidates.


10. Responsible for accurate entries in Colleague and applicable corresponding spreadsheets such as salary, benefits, status, union information, seniority and increments.


11. Maintains HRIS database information, ensuring accurate data entry, and position control within Colleague.


12. Responsibility to clearly interpret and appropriately communicate complex information and situations to internal and external audiences.


13. Provides accurate, efficient and service-oriented responses to all requests for information from departments, unions, external agencies, applicants and others as appropriate.


14. Responsible for maintaining all relevant filing systems within the guidelines of the Freedom of Information and Protection of Privacy Act.


15. Other duties as assigned by the supervisor and HR Advisor Recruitment & Employee Services and HR Advisor Wellness & Culture.

Required Education & Experience

• Human Resource Management Diploma or Business Administration Diploma including courses in Human Resource Management.


• Minimum three to five years current related experience in Human Resources within a complex multi-union environment. Experience will include knowledge and expertise in the use of HRIS database systems, service desk technical application and payroll functions.


• An equivalent combination of education and experience may be considered.

Required Knowledge Skills & Abilities

• Advanced level of proficiency with MS Office including Word, Excel and Access and word processing skills of 60 wpm.


• Demonstrated knowledge of technical application in various platforms.


• Ability to perform data entry and maintain records with attention to detail and a high level of accuracy.


• Ability to demonstrate effective team behaviours such as active listening, sharing, team participation, and contributing to shared team goals.


• Ability to compile, analyze, and reconcile reports.


• Proven ability to identify, investigate and assess issues and utilize problem-solving, analytical and decision-making skills as necessary to provide efficient and effective HR services.


• Excellent interpersonal, oral and written communication and customer service skills, with the demonstrated ability to exercise tact, good judgment and diplomacy.


• Excellent organizational and priority management skills, to plan and prioritize all tasks and efficiently meet deadlines.


• Responsible for the standard and consistency of own work, with attention to detail and ongoing learning.


• Proven ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology.


• Proven ability to conscientiously handle sensitive and confidential information and documentation in a discreet and professional manner.


• Demonstrated and clearly evidenced experience of the use of a database.

North Island College

Comox Valley Campus

2300 Ryan Rd.

Courtenay, BC, V9N 8N6

250-334-5000

nic.bc.ca