Human Resources Manager

John Howard Society of Durham; Oshawa; On-site; CAD 71,000 - 84,000; Full time

Benefits offered by this job

Employer-paid extended health

100% employer-paid extended health, 1

Dental coverage (50% premiums paid)

Pension plan with 3% employee and 7% M

Generous vacation and PTO

Job summary

John Howard Society of Durham is seeking an experienced Manager, Human Resources to lead the HR function across multiple programs in a unionized environment. You will advise leaders, manage complex employee and labour relations, payroll processing, HRIS administration and policy development.

The role reports to the CEO and focuses on credible HR guidance, governance, and organizational support while balancing competing priorities. CHRP/CHRL preferred; nonprofit sector experience valued.

Qualifications

• Post-secondary education in Human Resources Management, Business Administration, Labour Relations or related discipline.
• Minimum of five years of progressive Human Resources experience, including broad portfolio management.
• Experience in a unionized environment with collective agreement interpretation.
• Knowledge of Ontario employment legislation and contemporary HR practices.
• Hands-on experience with employee relations, investigations, performance management, and leave management.
• Payroll administration and processing experience, preferably with an integrated HRIS/payroll system.
• Experience with ADP Workforce Now, including Payroll and Time & Attendance is preferred.
• Experience administering benefits and pension programs.
• Strong professional judgment with ability to advise managers and senior leadership.
• Excellent interpersonal, communication, conflict resolution, organizational and documentation skills.
• CHRP or CHRL designation, or equivalent experience, preferred.
• Non-profit or multi-program environment experience is an asset.

Responsibilities

• Oversees day-to-day HR operations across diverse programs.
• Interpretation of collective agreements and handling grievances and workplace investigations.
• Lead recruitment, onboarding, changes, and offboarding processes.
• Manage accommodations, disability and leave management, attendance, and return-to-work processes.
• Oversee payroll processing and benefits/pension administration.
• Administer HRIS data, Time & Attendance, reporting and related processes.
• Develop HR policies, ensure compliance with regulations.
• Create job descriptions, job evaluation and classification processes.
• Support workforce planning, organizational change, and bargaining preparations.

Skills

Employee relations

Labour relations

Recruitment

Onboarding

Payroll processing

HRIS administration

Policy development

Job evaluation

Workplace safety

HR reporting

Workforce planning

Collective bargaining

Education

Post-secondary HR management

Tools

ADP Workforce Now

HRIS

Job description

Salary Range: $70,674.00 To $84,462.00 Annually

Manager, Human Resources

Full-Time, Permanent | 35 hours per week
Salary: $70,674 – $84,462 annually

JHS Durham is seeking an experienced Human Resources professional to join our management team as Manager, Human Resources.

Reporting directly to the Chief Executive Officer, the Manager, Human Resources is the organization's primary operational HR professional, responsible for the day-to-day delivery of Human Resources services across a diverse, unionized, multi-program environment.

This is a broad, hands-on HR role for an experienced practitioner who is comfortable working independently, providing credible advice to leaders, managing complex employee and labour relations matters, and balancing multiple priorities. The successful candidate will bring established HR knowledge and judgment to the role and will be expected to provide practical, consistent and solutions-focused HR support across the organization.

What You'll Be Responsible For

The Manager, Human Resources will have primary operational responsibility for a broad HR portfolio, including:

• Employee and labour relations, including collective agreement interpretation, grievances, workplace investigations, performance management, progressive discipline and workplace conflict
• Recruitment and selection, onboarding, employment changes and offboarding
• Workplace accommodations, disability and leave management, attendance management and return-to-work processes
• Administration of employee benefits and pension programs
• Payroll processing and administration through ADP Workforce Now
• HRIS administration, including employee data, Time and Attendance, payroll, reporting and related HR processes
• HR policy development, implementation and legislative compliance
• Job descriptions, job evaluation and classification processes
• Occupational health and safety and workplace violence and harassment requirements
• HR reporting, records management and employment documentation
• Supporting workforce planning, organizational change and other initiatives requiring professional HR expertise
• Supporting collective bargaining preparation and implementation in collaboration with the CEO, legal counsel and bargaining team

The Manager will work closely with the CEO and management team on complex or higher-risk matters and will be expected to identify emerging HR risks, provide professional recommendations and recognize when matters require executive or legal consultation.

What You'll Bring

This position requires an experienced Human Resources practitioner who is able to independently manage a broad operational HR portfolio. The successful candidate will bring:

• Post-secondary education in Human Resources Management, Business Administration, Labour Relations or a related discipline
• A minimum of five years of progressive Human Resources experience, including demonstrated experience independently managing a broad HR portfolio
• Demonstrated experience working in a unionized environment, including collective agreement interpretation and labour relations
• Strong knowledge of Ontario employment legislation and contemporary Human Resources practices
• Hands-on experience with employee relations, workplace investigations, performance management, progressive discipline, accommodations, disability and leave management and recruitment
• Demonstrated experience with payroll administration and processing, preferably within an integrated HRIS/payroll environment
• Strong HRIS knowledge and experience; direct experience with ADP Workforce Now, including Payroll and Time and Attendance, is strongly preferred
• Experience administering employee benefits and pension programs
• Strong professional judgment and the ability to provide clear, credible and practical HR advice to managers and senior leadership
• Excellent interpersonal, communication, conflict resolution, organizational and documentation skills
• Demonstrated ability to manage sensitive and confidential matters with discretion

A CHRP or CHRL designation, or demonstrated equivalent professional HR experience, is preferred.

Experience within a non-profit, social service, health, community service or similarly complex multi-program environment would be considered an asset.

What We Offer

In addition to meaningful work within a well-established community-based organization, JHS Durham offers a competitive total compensation package that includes:

• A comprehensive group benefits program, including 100% employer-paid extended health, critical illness, accident insurance and Employee Assistance Program (EAP) coverage
• Dental coverage with 50% of premiums paid by the employer
• Access to employee-paid life and long-term disability insurance
• A defined contribution pension plan, once eligible, with a 3% employee contribution and 7% employer contribution
• Generous vacation and paid time-off provisions
• The opportunity to take a key Human Resources role within an established community-based organization serving Durham Region

About JHS Durham

John Howard Society of Durham Region (JHS Durham) is a well-established, community-based, non-profit organization dedicated to supporting individuals, families, youth and adults across Durham Region. Through a diverse range of programs and services, our work spans areas including community justice, employment and training, housing and residential services, youth services, harm reduction and other community-based supports.

Our employees are at the heart of the work we do. With a diverse workforce delivering services across multiple programs and locations, JHS Durham offers a dynamic environment where strong Human Resources practices play an important role in supporting both our employees and the communities we serve.

The Manager, Human Resources will join an organization with a long history in Durham Region and have the opportunity to make a meaningful contribution to the continued development of our people practices, systems and workplace culture.

About the Opportunity

This is an opportunity for an experienced HR professional who enjoys the breadth of generalist practice and wants to have a meaningful impact across an organization.

The successful candidate will have considerable responsibility of the day-to-day Human Resources function while working directly with the CEO and organizational leaders. The role requires someone who can move comfortably between employee relations, labour relations, payroll and HR systems, recruitment, compliance and organizational support while maintaining sound judgment, consistency and professionalism.

Our Commitment to Equity and Accessibility

JHS Durham is committed to creating an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from qualified candidates of all backgrounds and experiences and are committed to equitable and inclusive employment practices.

JHS Durham is also committed to providing an accessible recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request throughout all stages of the recruitment and selection process. Applicants requiring accommodation are encouraged to let us know so that appropriate arrangements can be made.

Please review the attached Position Description for a comprehensive overview of the responsibilities and requirements of this position.

General Office Hours

Monday to Friday 8am to 4pm