Human Resources Manager

Pet Valu; Markham; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading company in the retail industry is seeking a Human Resources Manager to oversee HR generalist services across various client groups in Canada. The role involves supervising staff, managing HR projects, and ensuring compliance with employment legislation. Ideal candidates will have a strong background in HR, excellent communication skills, and the ability to work under pressure.

Qualifications

• 5+ years of progressive HR experience.
• Knowledge of Canadian labour standards and Workers Compensation/Health & Safety regulations.
• Supervisory experience and ability to travel as needed.

Responsibilities

• Provide coaching, support, and progressive discipline for client groups.
• Participate in HR and client group projects.
• Contribute to strategic planning and HR programs.

Skills

Client-service orientation

Detail-oriented

Strong communication skills

Self-management

Organized

Education

Post-secondary education in Human Resources Management

Tools

Microsoft Office

Job description

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What is the role?

Directly supervising seven (7) staff, the purpose of this position is to provide HR generalist services to the Head Office, Distribution Centre, Transportation, and Store Operations “client groups” across Canada. Four (4) direct reports providing HR Generalist support are situated in on-site work locations, one direct (1) report provides HR Generalist support remotely, and two direct reports provide head office receptionist & basic HR administration support, heavily focused on Health & Safety.

Location:

Markham, Ontario

Job Description

What is the role?

Directly supervising seven (7) staff, the purpose of this position is to provide HR generalist services to the Head Office, Distribution Centre, Transportation, and Store Operations “client groups” across Canada. Four (4) direct reports providing HR Generalist support are situated in on-site work locations, one direct (1) report provides HR Generalist support remotely, and two direct reports provide head office receptionist & basic HR administration support, heavily focused on Health & Safety.

What will you do?

• Provide coaching, support, and progressive discipline for client groups, partnering with HR Generalists on performance management, legal considerations, and staff planning, serving as second-level escalation point.
• Participate in HR and client group projects, acting as project lead for small groups.
• Contribute to strategic planning by developing departmental initiatives and partnering with client groups to identify HR resources needed.
• Stay updated on employment legislation, draft policies, and contribute to HR programs such as onboarding and employee development.
• Oversee the Workers’ Compensation Program and participate in Health & Safety program development.
• Assist in recruitment processes, including interviewing and developing recruitment strategies, and analyze turnover data to identify root causes.

What will you need to succeed?

Education and Experience

• Post-secondary education in Human Resources Management.
• 5+ years of progressive HR experience.
• Knowledge of Canadian labour standards and Workers Compensation/Health & Safety regulations.
• Experience with Employee Relations and Human Rights complaints.
• Supervisory experience and ability to travel as needed.

Competencies

• Client-service orientation, detail-oriented, organized.
• Strong communication skills, self-management, and ability to work under tight timelines.

Technical Skills

• Proficiency in Microsoft Office, data management, and project management skills.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources
• Industry: Retail