Human Resources Manager

Plaza Premium Group; Drummondville; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Human Resources Manager to oversee HR functions in Canada. The ideal candidate will have significant HR experience, especially in union environments, and will be instrumental in driving initiatives that enhance employee engagement and operational efficiency. This managerial role requires excellent communication and critical thinking skills, as well as a passion for fostering a positive workplace culture.

Benefits

Dental, vision, and extended health care

Paid time off

On-site parking

Opportunities to drive impact in a collaborative environment

Qualifications

• 5–8 years of generalist HR experience, ideally in a unionized environment.
• Strong knowledge of Canadian employment law and HR practices.
• Experience in the hospitality or travel industries is an asset.

Responsibilities

• Lead HR functions and initiatives across Canadian operations.
• Manage payroll, benefits administration, and employee engagement.
• Provide guidance on employee relations and grievances.

Skills

Interpersonal skills

Critical thinking

Communication

Education

Bachelor's degree in HR or related field

Tools

ADP WFN

Job description

Human Resources Manager to lead HR functions across our Canadian operations. This role is ideal for a hands-on HR professional with experience in union environments, who thrives in fast-paced settings and enjoys building strong partnerships across all levels of an organization.

As the HR Manager, you’ll drive key initiatives in staffing, employee relations, performance management, training, payroll, and more—serving as both a trusted advisor and a change agent aligned with our organizational goals.

What You'll Do

• Partner with Regional HR to design and implement strategies that improve HR efficiency and effectiveness in Canada.
• Lead a team of 7 including HR Generalists, an Office Admin, and a Benefits Admin,
• Manage end-to-end payroll, benefits administration, and ensure accurate HRIS data (ADP WFN experience is a plus).
• Oversee both union and non-union environment.
• Champion employee engagement through field visits, one-on-one check-ins, and proactive relationship building.
• Support talent acquisition, onboarding, and succession planning efforts.
• Provide guidance on employee relations, grievances, and disciplinary procedures.
• Drive strategic HR initiatives : performance calibration, workforce planning, change management, and organizational design.
• Act as a culture ambassador—modeling core values and driving engagement at all levels.
• Prepare reports, analyze workforce data, and recommend HR solutions to support business goals.

What You Bring

• Bachelor's degree in HR or related field.
• 5–8 years of generalist HR experience, ideally in a unionized environment.
• Proven success in a fast-paced, mid-to-large-sized organization.
• Strong knowledge of Canadian employment law, HR practices, and payroll systems.
• Excellent communication, critical thinking, and interpersonal skills.
• Experience in the hospitality or travel industries is an asset.

What We Offer

• Dental, vision, and extended health care
• Paid time off
• On-site parking
• Opportunities to drive impact in a collaborative, mission-driven environment

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