Human Resources Generalist

Fresh Start Foods Canada Ltd.; Richmond; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Health & dental benefits

RRSP matching

Profit sharing

Weekly paychecks

EAP

Career advancement

Recognition programs

Company events

Job summary

Fresh Start Foods Canada Ltd. in Richmond, BC, is seeking an HR Generalist to provide comprehensive HR services across benefits, employee relations, onboarding, training, recruitment, and compliance. This full-time, permanent position reports to Senior HR Management and supports multiple divisions.

Responsibilities include payroll, onboarding through 90 days, performance management coaching, and benefits education. A bachelor’s degree in HR is preferred and bilingualism is a plus.

Qualifications

• 2+ years of HR experience, preferably in a food manufacturing environment.
• Bachelor’s degree in HR is preferred.
• Strong communication and problem-solving skills.
• Knowledge of HR laws, regulations, and company policies.
• Experience with HR systems like Google Suite, Workday, UKG/Kronos is an asset.
• Second language fluency is a strong asset.

Responsibilities

• Liaise between HR Shared Services and divisions to support business needs.
• Manage workforce planning and oversee internal posting and offers.
• Coordinate HR events including training, wellness, and orientation.
• Handle biweekly payroll and onboarding through 90 days.
• Advise leadership on performance management and provide basic employee relations coaching.
• Assist in local sourcing and retention through job fairs and partnerships.
• Plan benefits enrollment and educate staff on retirement and wellness.
• Support workers' compensation, disability, and leave administration.
• Interpret HR metrics and provide insights on turnover and diversity.
• Process unemployment claims and new hires; administer vendor bills.
• Handle off-boarding, including paperwork and surveys.
• Perform other assigned duties.

Skills

Communication skills

Problem solving

HR policies knowledge

Training & onboarding

Diversity & inclusion

HR data analysis

Education

Bachelor’s degree in Human Resources

Tools

Google Suite

Workday

UKG/Kronos

Job description

For more than 30 years, Fresh Start Foods has proudly delivered a full range of fresh produce solutions to customers across Canada. As a valued member of the Gordon Food Service (GFS) family of companies, we are honored to be recognized by Forbes as one of Canada’s Best Employers in 2026.

Working closely with the Senior HR Management to provide services for the designated divisions, the HR Generalist will perform professional level human resources duties in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, diversity and inclusion, affirmative action and employment compliance.

Position: Full-Time, Permanent

Salary: Between $65,000-$75,000 per year, plus bonus and other compensations.

Location: Richmond, BC. 5 days in office.

Essential Functions:

• Acts as a liaison between HR Shared Services and the division, understanding and supporting business needs.
• Manages workforce planning and oversees internal posting/offer processes.
• Coordinates and participates in various HR events, including training, wellness, and orientation.
• Handles biweekly payroll and onboarding processes for new employees from offer through 90 days.
• Educates leadership on Performance Management and provides basic employee relations coaching.
• Assists in local sourcing and retention efforts, attending job fairs and partnering with community organizations.
• Plans and supports benefits enrollment, educating employees on retirement plans and wellness initiatives.
• Supports Workers Compensation, disability, and leave administration, serving as a point of contact.
• Interprets HR metrics and provides insights on turnover, new hires, diversity, and other metrics.
• Manages administrative functions, including processing unemployment claims and new hires.
• Evaluates and processes third-party vendor bills for payment.
• Administers off-boarding processes, including paperwork, retirement information, and departure surveys.
• Performs other assigned duties.

Requirements:

• Must have at least 2 years of Human Resources Experience, preferably in a food manufacturing environment.
• Bachelor’s degree with an emphasis in Human Resources preferred.
• Excellent communication, presentation skills and problem solving skills.
• Thorough understanding of GFS culture, policies and employment-related laws, and regulations.
• Knowledge of current trends and developments in the field.
• Ability to develop solutions to a variety of problems of moderate scope and complexity.Refers to policies and practices for guidance.
• Knowledge of Google Suite, Workday, and UKG/Kronos, are assets.
• Fluency in a second language (such as Punjabi, Hindi, or Tagalog) is considered a strong asset.

Fresh Start Foods offers a range of benefits, including:

• Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)
• Registered Retirement Savings Plan (RRSP) Matching Program
• Annual Profit Sharing Bonus
• Weekly paychecks
• Employee Family Assistance Program
• Opportunities for career advancement
• Employee Recognition Programs
• Company-sponsored events (Family Picnic, Staff Celebration, BBQs)